
Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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FAB.U.LOUS!! (Adrianna) Matt is absolutely amazing! We walked in looking to appraise our car and look at the inventory and pricing they had. The managers were all so pleasant Matt is absolutely amazing! We walked in looking to appraise our car and look at the inventory and pricing they had. The managers were all so pleasant and welcoming. Matt checked everything out and hooked us up with any deals/discounts we were eligible for and got us a price we clearly couldn't say no to. He was easy to talk to, VERY informative (he knew everything and anything we had a question about,) and most importantly was extremely honest. We are coming back in a few months or so to trade in our other car and will definitely be coming back to Matt FOR SURE! Hope he's stays here forever! :) Thank you, Thank you, Thank you Matt!! More
My experience at Mercedes benz I 100% recomend Matthew, for your next Mercedes benz inquiry, he walked me through the entire process of leasing in a very informative manner & he d I 100% recomend Matthew, for your next Mercedes benz inquiry, he walked me through the entire process of leasing in a very informative manner & he did not mind my consistency in asking questions, which I really appreciate Most importantly, met me at the price I was looking to spend! Overall great and quick experience ! More
The Ultimate MB Experience Great service experience from Kelvin and Greg. They were able to give me the best price from the car that I've been searching for the last 6 months fr Great service experience from Kelvin and Greg. They were able to give me the best price from the car that I've been searching for the last 6 months from other dealerships. Will definitely recommend them to my business partners and friends who want to upgrade their car. More
Great Service Brought my car in expecting to wait at least a day for repair to be completed. To my surprise, car was ready for pick up hours after drop off. Extre Brought my car in expecting to wait at least a day for repair to be completed. To my surprise, car was ready for pick up hours after drop off. Extremely pleased with service department and service manager Carmine Gonzalez. This employee went out of his way to accommodate my needs from drop off to picking me up via Helms Bros. shuttle. More
Excellence all around My experience with Helms Bros Mercedes and especially with my sales rep Maurice Martin was terrific. Everyone in the showroom was polite , took the ti My experience with Helms Bros Mercedes and especially with my sales rep Maurice Martin was terrific. Everyone in the showroom was polite , took the time to answer my questions and worked with me to find the right car at the right price. There was no huge sales push as I found at some other dealerships. I truly found that refreshing. I highly recommend Helms Bros. More
Wonderful car shopping experience!! If you are looking for a pleasant car shopping experience, then you must visit Helms Bros, Inc. Mercedes-Benz dealership in Bayside. Matthew Villaci If you are looking for a pleasant car shopping experience, then you must visit Helms Bros, Inc. Mercedes-Benz dealership in Bayside. Matthew Villacis, our salesperson, was not only knowledgeable about the products but also keenly aware of the differences among competitors. At the outset, I was a bit hesitant about his experience given his very youthful appearance, but I was completely blown away by his knowledge, ability to connect, explain and understand my specific needs. Matt answered our concerns with facts. He understood the market and ultimately sealed the deal. Another aspect of this experience was picking up the car; Matt was very patient and explained in detail how to use the technology in the car. I was so pleased with the entire process and will recommend Matt to family and friends. More
Excellent Mr. Maurice Martin is a very knowledgeable, kind gentleman. Just how a salesman should be. All in all, it was a wonderful experience at this dealershi Mr. Maurice Martin is a very knowledgeable, kind gentleman. Just how a salesman should be. All in all, it was a wonderful experience at this dealership. More
Very Supportive My experience has always been very good with Carmine. I am an older women and I get nervous at doing things speaking about my car issues. He made me f My experience has always been very good with Carmine. I am an older women and I get nervous at doing things speaking about my car issues. He made me feel more comfortable, and was clear and explicit in what needed to be done, He is a professional and caring of his customers. He is great at his job. More
Great Buying Exeperionce After speaking to every Benz dealership in the tri-state area I finally stumbled on this one. I was amazed by their level of professionalism and sales After speaking to every Benz dealership in the tri-state area I finally stumbled on this one. I was amazed by their level of professionalism and salesmanship. Buying a car is a grind of an experience BUT NOT WITH THEM!!!. Jeff and John made the interaction very pleasant and easy. Jeff reviewed every feature of the car in great detail. Before we left the dealership he insured that we knew how to use everything. Buying a car there was exiting (as buying a new car should be) He even went the extra mile and got my wife a flower. This is without a doubt a premium dealership that delivers on a premium experience for a premium brand. I bought many cars but never had an experience like this one. More
Kelvin is great Great dealership with friendly staff. I worked with Kelvin and he is knowledgeable, responsive, and reliable. He would go above and beyond to make sur Great dealership with friendly staff. I worked with Kelvin and he is knowledgeable, responsive, and reliable. He would go above and beyond to make sure I get what I want with good value. Moreover, based on our interaction, I can vouch for his integrity. Overall, I highly recommend Kelvin. More