Helms Bros., Inc.

Great Buying Exeperionce After speaking to every Benz dealership in the tri-state area I finally stumbled on this one. I was amazed by their level of professionalism and sales After speaking to every Benz dealership in the tri-state area I finally stumbled on this one. I was amazed by their level of professionalism and salesmanship. Buying a car is a grind of an experience BUT NOT WITH THEM!!!. Jeff and John made the interaction very pleasant and easy. Jeff reviewed every feature of the car in great detail. Before we left the dealership he insured that we knew how to use everything. Buying a car there was exiting (as buying a new car should be) He even went the extra mile and got my wife a flower. This is without a doubt a premium dealership that delivers on a premium experience for a premium brand. I bought many cars but never had an experience like this one. More

Kelvin is great Great dealership with friendly staff. I worked with Kelvin and he is knowledgeable, responsive, and reliable. He would go above and beyond to make sur Great dealership with friendly staff. I worked with Kelvin and he is knowledgeable, responsive, and reliable. He would go above and beyond to make sure I get what I want with good value. Moreover, based on our interaction, I can vouch for his integrity. Overall, I highly recommend Kelvin. More

Everyone smiled and greeted me as I walked around. The receptionist was very friendly and efficient. Our salesman (Jason Xenus) was very knowledgeable and pleasing. I did not feel pressured into leasi The receptionist was very friendly and efficient. Our salesman (Jason Xenus) was very knowledgeable and pleasing. I did not feel pressured into leasing a new car. More

Maurice Martin is best salesperson. Fully knowledgeable. He provided the technical information, complete explanation of car details, nice personality. He offered affordable price for us and better considera He provided the technical information, complete explanation of car details, nice personality. He offered affordable price for us and better consideration for the clients. Jane and Charles More

There are many good sale person but not this one we considered two Mercedes-Benz dealers whom are nearby our house, Helms Bros and Ralley. We finally bought a new GLE350 from Helms Bros' Jason Chen. we considered two Mercedes-Benz dealers whom are nearby our house, Helms Bros and Ralley. We finally bought a new GLE350 from Helms Bros' Jason Chen. It turned out to be a very unpleasant experience. We got a fair price for a moderate equipped 2016 GLE350 after a marathon-styled negotiation. It's frustrated. Then picked up the car a few days later that was the nightmare began unfolded. We didn't look over the car very carefully on site.The next day we found out it has minor scratch here and there. The bumper looked like had been removded and put back for some reasons. We believed consumers should have been informed these issues at the first place instead of being fooled. We, as consumers, are vulnerable because we are have too much trust on the dealer. We have bought cars before but certainly it's the least pleasure have ever experienced. We do think honesty is very important for a business. We do hope they think the same way as we do. More

Maurice Martin was excellent! I was extremely pleased with the service provided by Maurice Martin. Maurice was very knowledgable and patient throughout the entire process and made I was extremely pleased with the service provided by Maurice Martin. Maurice was very knowledgable and patient throughout the entire process and made it an overall excellent car shopping experience. I will definitely recommend Helms Bros based on the efforts of Maurice and his colleagues! More

excellent Courtesy and professionalism. Jason Xenos was great. He made us feel very comfortable during the process that even though I was not sure, I couldn't Courtesy and professionalism. Jason Xenos was great. He made us feel very comfortable during the process that even though I was not sure, I couldn't resist his offer. He always treated us with respect and gave us different options. At the end, he gave us a great deal. He was always there for us. More

JASON X AND JON S. DESERVE EMPLOYEES OF THE MONTH Came back to the dealer to lease my second benz c300 coupe 2017 . This time it was hard for me to get an approval from the bank because i already had Came back to the dealer to lease my second benz c300 coupe 2017 . This time it was hard for me to get an approval from the bank because i already had leased a glc300 2017 a couple weeks ago so they told me it wouldn't be easy. Long story short Jason Xenos and Jon Saint Louis told me to believe in them and give them some time. I agreed and waited for a phone call. Next day they called me and said " I will make sure you get approved, come in in two days to pick up your car and give us a time and it'll be ready ". When i heard that i was very very pleased ! Couldn't believe it ! In two days went to pick up the car with no problem! These two guys definitely deserve employees of the month! Miracle workers ! VERY PROFESSIONAL ! DEFINITELY RECOMMEND WORKING WITH THESE TWO ! More

Great Experience My E300 is my 5th new Mercedes from Helm's. As always, the total experience was great. The entire staff are all professionals. I recommend this dealer My E300 is my 5th new Mercedes from Helm's. As always, the total experience was great. The entire staff are all professionals. I recommend this dealership highly. More

Maurice Martin is awesome Maurice provided us with great service. He was very helpful and professional. Ask for this guy when you visit Helms Bros.Thank you so much Maurice.I h Maurice provided us with great service. He was very helpful and professional. Ask for this guy when you visit Helms Bros.Thank you so much Maurice.I had a great experience purchasing My new c300. More