Helms Bros., Inc.

Everyone smiled and greeted me as I walked around. The receptionist was very friendly and efficient. Our salesman (Jason Xenus) was very knowledgeable and pleasing. I did not feel pressured into leasi The receptionist was very friendly and efficient. Our salesman (Jason Xenus) was very knowledgeable and pleasing. I did not feel pressured into leasing a new car. More

Maurice Martin is best salesperson. Fully knowledgeable. He provided the technical information, complete explanation of car details, nice personality. He offered affordable price for us and better considera He provided the technical information, complete explanation of car details, nice personality. He offered affordable price for us and better consideration for the clients. Jane and Charles More

There are many good sale person but not this one we considered two Mercedes-Benz dealers whom are nearby our house, Helms Bros and Ralley. We finally bought a new GLE350 from Helms Bros' Jason Chen. we considered two Mercedes-Benz dealers whom are nearby our house, Helms Bros and Ralley. We finally bought a new GLE350 from Helms Bros' Jason Chen. It turned out to be a very unpleasant experience. We got a fair price for a moderate equipped 2016 GLE350 after a marathon-styled negotiation. It's frustrated. Then picked up the car a few days later that was the nightmare began unfolded. We didn't look over the car very carefully on site.The next day we found out it has minor scratch here and there. The bumper looked like had been removded and put back for some reasons. We believed consumers should have been informed these issues at the first place instead of being fooled. We, as consumers, are vulnerable because we are have too much trust on the dealer. We have bought cars before but certainly it's the least pleasure have ever experienced. We do think honesty is very important for a business. We do hope they think the same way as we do. More

Maurice Martin was excellent! I was extremely pleased with the service provided by Maurice Martin. Maurice was very knowledgable and patient throughout the entire process and made I was extremely pleased with the service provided by Maurice Martin. Maurice was very knowledgable and patient throughout the entire process and made it an overall excellent car shopping experience. I will definitely recommend Helms Bros based on the efforts of Maurice and his colleagues! More

excellent Courtesy and professionalism. Jason Xenos was great. He made us feel very comfortable during the process that even though I was not sure, I couldn't Courtesy and professionalism. Jason Xenos was great. He made us feel very comfortable during the process that even though I was not sure, I couldn't resist his offer. He always treated us with respect and gave us different options. At the end, he gave us a great deal. He was always there for us. More

JASON X AND JON S. DESERVE EMPLOYEES OF THE MONTH Came back to the dealer to lease my second benz c300 coupe 2017 . This time it was hard for me to get an approval from the bank because i already had Came back to the dealer to lease my second benz c300 coupe 2017 . This time it was hard for me to get an approval from the bank because i already had leased a glc300 2017 a couple weeks ago so they told me it wouldn't be easy. Long story short Jason Xenos and Jon Saint Louis told me to believe in them and give them some time. I agreed and waited for a phone call. Next day they called me and said " I will make sure you get approved, come in in two days to pick up your car and give us a time and it'll be ready ". When i heard that i was very very pleased ! Couldn't believe it ! In two days went to pick up the car with no problem! These two guys definitely deserve employees of the month! Miracle workers ! VERY PROFESSIONAL ! DEFINITELY RECOMMEND WORKING WITH THESE TWO ! More

Great Experience My E300 is my 5th new Mercedes from Helm's. As always, the total experience was great. The entire staff are all professionals. I recommend this dealer My E300 is my 5th new Mercedes from Helm's. As always, the total experience was great. The entire staff are all professionals. I recommend this dealership highly. More

Maurice Martin is awesome Maurice provided us with great service. He was very helpful and professional. Ask for this guy when you visit Helms Bros.Thank you so much Maurice.I h Maurice provided us with great service. He was very helpful and professional. Ask for this guy when you visit Helms Bros.Thank you so much Maurice.I had a great experience purchasing My new c300. More

Jason Xenos helped me retire in style!! Jason made a special day in my life even more pleasant by the way he welcomed us and walked us through the leasing process. Professional, personable Jason made a special day in my life even more pleasant by the way he welcomed us and walked us through the leasing process. Professional, personable and very courteous. Jason is an asset to Helms in Bayside and we will highly recommend him to family and friends. Great experience. Very appreciative! Now I can enjoy retirement in my new car! Thank you Jason! More

Best experience ever!!! I would highly recommend Helms Bros. Inc. to anyone looking to buy or lease a Mercedes. I was fortunate to receive excellent service by Jason Xenos an I would highly recommend Helms Bros. Inc. to anyone looking to buy or lease a Mercedes. I was fortunate to receive excellent service by Jason Xenos and Jon St. Louis. These remarkable men made my buying experience first class. Jason X was professional in every sense of word. He answered all of my questions and concerns and was well versed on the vehicle itself. What I liked the most about Jason X was he made me feel comfortable and relaxed. He was very understanding and worked with my schedule. I have had a lot of cars, 10 to be exact and this experience was by far the best. Jon St. Louis was truly an exception as well. I have had experiences with the Finance Department at dealerships where I either felt pressured to buy something I did not need or want or I simply could not afford what they were offering but that was not the case with Jon. He explained everything carefully and answered every question with details. I did not feel pressured, overwhelmed or confused. I felt like I was talking to an old friend about buying a car. Both Mr. Xenos and Mr. St. Louis made me feel like family. They are the epitome of excellence. Prior to arriving at Helms Bros. I was shopping around at other dealerships but once I met Jason X and Jon St. Louis my mind was set. I thank them both for taking good care of me. They are both an asset to Mercedes Benz. I have already referred two people to Helms Bros and to Jason X. Thanks again and thank you for my 2016 GLA!!! More