Helms Bros., Inc.

Best dealer experience Kathleen was very professional and knowledgable. She found us the vehicle we wanted with the bells and whistles that exceeded our expectations. She ag Kathleen was very professional and knowledgable. She found us the vehicle we wanted with the bells and whistles that exceeded our expectations. She agreed to spend as much time with us as necessary to familiarise ourselves with all the gadgets. More

Great experiences with Maurice First new Ben for my life, talking with Maurice is great experiences no hassle no BS, This is what i like most. thanks Kong Y First new Ben for my life, talking with Maurice is great experiences no hassle no BS, This is what i like most. thanks Kong Y More

Maurice Martin is very helpful He was helpful in terms of packaging and negotiating a price. He was able to come up with a package that fit our budget and was insightful on the feat He was helpful in terms of packaging and negotiating a price. He was able to come up with a package that fit our budget and was insightful on the features we were purchasing. More

3 VISITS IN 5 MONTHS .... THANK GOODNESS FOR SEAN .. IN THE LAST 5 MONTHS I'VE GOTTEN A NAIL IN EACH OF MY BACK PIRELLI TIRES .... THANKS NYC ..... THANKS 2ND AVE SUBWAY ..... THANKS CONSTRUCTION MEN IN THE LAST 5 MONTHS I'VE GOTTEN A NAIL IN EACH OF MY BACK PIRELLI TIRES .... THANKS NYC ..... THANKS 2ND AVE SUBWAY ..... THANKS CONSTRUCTION MEN ..... THEN A CRAZY MAN WAS THROWING ROCKS AT PIGEONS AND ONE LANDED ON MY SHINY NEW C350 ..... LEAVING A PEA SIZE DENT IN MY TRUNK ..... I PARK MY CAR ACROSS FROM A NYC PRECINCT AND WAS INFORMED THAT THERE WAS REALLY NOTHING I COULD DO ..... SHORT OF KILLING THE IDIOT ....YOU'D THINK I WOULD BE DISTRAUGHT .... I AM ..... EXCEPT FOR ( 1 ) THING ..... SEAN SAVAGE . GREAT GUY ...... KIND .... RESPECTFUL ..... EVEN WENT THE EXTRA MILE BOTH TIMES AND CLEANED MY CAR AFTER THE SERVICE DEPARTMENT LEFT IT A MESS .... SEAN IS THE REASON WHY I AM STILL A MERCEDES CUSTOMER .... THANKS SEAN .... YOU ARE TRIBUTE TO YOUR PROFESSION . AND AS ALWAYS ..... THANKS HERMAN OSPINA FOR LISTENING AND ALWAYS BEING THERE FOR ME. More

Long distance internet/phone purchase of a CPO Mercedes. I live in Alabama and through an internet search found the vehicle that I wanted at Helms Brothers in New York. Wilhem Frank and Marlon Matamoras pat I live in Alabama and through an internet search found the vehicle that I wanted at Helms Brothers in New York. Wilhem Frank and Marlon Matamoras patiently answered my numerous phone and email questions and requests and coordinated the logistics of the sales transaction, car prep and transportation to Alabama. More

Excellent Experience!! I got my first Mercedes Benz from there. Erick Manzanilla knew what I need and he found the best car for me. I felt comfortable with his recommendat I got my first Mercedes Benz from there. Erick Manzanilla knew what I need and he found the best car for me. I felt comfortable with his recommendations. You won't get rid off in here. Helms Bros is a very friendly environment, you won't feel intimidated or ignored. Their services are impeccable to make sure you are happy even several weeks after the sell. I also went to the other MB and BMW dealers, Erick was the reason I came back. More

Wonderful! I'm no stranger to Helms and once again everyone went above and beyond to give me spectacular service. This is my first lease and the process went sm I'm no stranger to Helms and once again everyone went above and beyond to give me spectacular service. This is my first lease and the process went smooth. Maurice was my salesman and he hooked me up with a very stylish and affordable package for my car. Thanks!!! More

Buying a new Car Good customer service, good price, they work with the customer on getting to a mutually acceptable solution. Communication could be more timely but ov Good customer service, good price, they work with the customer on getting to a mutually acceptable solution. Communication could be more timely but overall a very good experience. More

My Dealer is Neil Kaplan! I live 5 minutes from a Mercedes dealership but I travel about an hour to go to Helms Bros. My dealer, Neil Kaplan was always very accommodating and g I live 5 minutes from a Mercedes dealership but I travel about an hour to go to Helms Bros. My dealer, Neil Kaplan was always very accommodating and goes above and beyond! The service team is awesome!! I've always had my issues resolved and they definitely go above and beyond to provide the best service possible. I full heartedly recommend Andrea, Daniel or Jack as service advisors. They are genuinely concerned and will go out of their way to make their clientele happy. Definitely Mercedes quality. ^_^ More

Excellent dealership run by excellent consultants! I worked with consultant Kelvin Nunez and he provided me the exact vehicle that I wanted for a great price. He was reasonable in accommodating my requ I worked with consultant Kelvin Nunez and he provided me the exact vehicle that I wanted for a great price. He was reasonable in accommodating my request and provided expedited service to close the deal quickly. The entire process was painless and I was able to walk out the door with the vehicle in no time. The entire staff was professional and did not try to push products when told I was not interested. Overall I would recommend for anyone who values time over money to come here and buy! More