Helms Bros., Inc.

Helms Bro is such a great and honest dealership. Maurice is so friendly and attentive. I had been looking for a Certified Pre-owned vehicle for a few months and Maurice immediately contacted me when a vehic is so friendly and attentive. I had been looking for a Certified Pre-owned vehicle for a few months and Maurice immediately contacted me when a vehicle that suited my needs became available. He made my car experience very enjoyable. More

From beginning to end I had a very good experience with the staff and the salesperson Herman Ospina. I have purchased many cars and this was definitely one of my better experiences, definitely will recomm the staff and the salesperson Herman Ospina. I have purchased many cars and this was definitely one of my better experiences, definitely will recommend the dealership and purchase another car from this dealership I am very happy with the 2014 Mercedes E350 I purchased today. vanessa vivasomri More

I brought in my 2013 c300 4matic in for a check engine light to Helms a couple of days before Thanksgiving. I decided to drop it off early in the morning at 7am before work. Since it was my first time at light to Helms a couple of days before Thanksgiving. I decided to drop it off early in the morning at 7am before work. Since it was my first time at the service dept I had to fill out some light paperwork. I was nervous I would miss my 7:18am train but Sophia was very helpful and diligent in making sure someone drove me to the train station - I was able to make my train and I have her to thank for that (and the driver)!. When I brought my car in I figured it must just be a minor sensor issue and I would have the car back that afternoon or the next day the latest. But to make a long story short my car had a timing and camshaft issue and ended up needing a brand new engine! A month later I finally received my car back and its running great. Thanks to Richard Grein's excellent customer service he was able to make an unfortunate and untimely situation (holiday season!) as painless as possible. You can imagine how upsetting it is to find out your brand new car has such a huge issue, but Richard secured a loaner for me and followed up frequently with updates on the progress of my car. Knowing my car was in good hands was very stress relieving and allowed me to enjoy the holidays instead of worrying. The girls in the front and the valet staff were very friendly and accommodating. I would like to thanks Richard and of course all the mechanics and foreman for all their help in fixing my baby and getting her back to me before the new year. Thank you again I appreciate the excellent customer service! More

Once again Jeffrey Stampler has exceeded my expectations. This is my third C300 purchased through Jeffrey and his professionalism and courtesy cannot be matched. Thank you Jeffrey and all the best in the com This is my third C300 purchased through Jeffrey and his professionalism and courtesy cannot be matched. Thank you Jeffrey and all the best in the coming year. A. Jurcev More

This is my 2nd car purchase and Helms Bros are by far the best. They are a terrific car dealership! Even though they have cars under there roof, it still has a small family owned feel where everyone knows yo best. They are a terrific car dealership! Even though they have cars under there roof, it still has a small family owned feel where everyone knows your name. Great service, great selection, and great prices. Peter Fearon was especially helpful in getting a car that met my needs. The sale process was quick and painless. Thank you Peter for great service, again! More

I gave a high rating because from the time we walked in the door we received a friendly greeting from the front desk. We were assigned a salesperson, Richard Siegel, who was very friendly and professional. the door we received a friendly greeting from the front desk. We were assigned a salesperson, Richard Siegel, who was very friendly and professional. He had a good knowledge of the Mercedes Benz inventory and he took his time to show us around and make us feel comfortable. When he was unable to reach my budget, he brought in the manager John who worked the numbers that was a benefit to both parties. My wife and I were impressed with how accomadating these two gentleman were. We were offered refreshments while we waited and Richard explained everything. He went over every document and explained each one. We were very pleased with the service and will refer our friends to Richard & John. When we picked up our car we were treated as if we purchased a new car. Richard took time to show us how everything on the dashboard worked. It was a pleasure doing business with this dealership. More