Helms Bros., Inc.

The staff at Helms are true professionals. The shopping experience was made easy and my salesperson Lisa went out of her way to show me everything about the vehicle I was interested in. Overall it was an e experience was made easy and my salesperson Lisa went out of her way to show me everything about the vehicle I was interested in. Overall it was an excellent experience. Lisa was very friendly and helpful. I will continue to do business at helms in the near future. Thank you for everything! More

From start to finish purchasing my first Mercerdes was a From start to finish purchasing my first Mercerdes was a GREAT experience. this is NOT the first dealer we went to but will now be the only dealer. From start to finish purchasing my first Mercerdes was a GREAT experience. this is NOT the first dealer we went to but will now be the only dealer. We walked in knowing what we wanted, we were met with a knowledgeable salesforce. Rich Siegel was new to the dealership and the only way to know was because he told us. He was great, helpful and thorough. More

Jason takes the time to listen to your lifestyle needs; while taking your budget into consideration, he recommends and/or find the vehicle that best fits you. He is friendly and helpful. while taking your budget into consideration, he recommends and/or find the vehicle that best fits you. He is friendly and helpful. More

I came in looking to buy a CPO mercedes c300. Peter at sales, was very friendly and provided excellent service even though I wnt in around 9 pm when the dealership was about to close. Peter was very infor sales, was very friendly and provided excellent service even though I wnt in around 9 pm when the dealership was about to close. Peter was very informative, yet not pushy at all. He wasn't in a hurry to get rid of the cars, instead he told me everything about the car, and left for me to decide if I want it or not. Even let me test drive 20 min before closing. He took care of all the paperwork for me and did not charge ridiculous dealership fees. Thank you. More

very nice ,friendly,experienced,smiling person.like him a lot.it was a pleasant to lease this car through him.strongly recommend other friends to do business again lot.it was a pleasant to lease this car through him.strongly recommend other friends to do business again More

This is the third Mercedes my husband and I have purchased at Helms Bros. and we wouldn't think about going anywhere else. Everyone is considerate, friendly, knowledgable and they are willing to go purchased at Helms Bros. and we wouldn't think about going anywhere else. Everyone is considerate, friendly, knowledgable and they are willing to go the extra yard to make your car purchase an unforgettable experience. Wilhelm Frank, our Sales Consultant, was so nice and personable we felt we had made a friend by the end of our arrangements. He has called us several times to see if we are enjoying the car. Wilhelm made you feel that he was genuinely happy and excited for you. I would recommend him to anyone. Matthew Lunetta, the Business Manager, was also someone we enjoyed dealing with. He had a great understanding of financial matters and didn't try to sell us unnecessary items. He was instrumental in getting us a refund for an extended warranty we had on the Mercedes we traded in - almost $2,000! I'm not a fan of, and don't respond to, the "hard sell" - we were never pushed into taking something we didn't want. John Kunz, the Sales manager, was also great - knowledgeable and proactive. He stepped in and helped out when an envelope was misplaced. He called our salesman at home immediately and resolved the issue. If you don't want to be pushed and pulled by a dealership and want a great deal, go to Helms Brothers. They are phenomenal - and they have the best cars and the best personnel in New York. More

My service advisor Giacomo Liporato was not only understanding of my concern, he was professional and delivered what he promised. I left the service department with my problem corrected and my car w understanding of my concern, he was professional and delivered what he promised. I left the service department with my problem corrected and my car was washed within the time frame promised. I thank all the service staff that made this happen! More

We are very happy with the service and price from this dealer. We originally went to Mercedes dealer in Long Island City and they were very unprofessional and tried to overcharge us. We saved over $400 a dealer. We originally went to Mercedes dealer in Long Island City and they were very unprofessional and tried to overcharge us. We saved over $400 a month by going to the bayside dealer and got a better car. More

Brian is very professional, courteous and down to earth person. He was very accomodating to my needs and has an overall great attitude. The entire experience is amazing (and I thought I would never say t person. He was very accomodating to my needs and has an overall great attitude. The entire experience is amazing (and I thought I would never say that about a car servicer), but its true. Beautiful open area with professional and courteous staff. I could not ask for more. More

The staff at Helms are truly professionals in every department. The shopping experience was made easy and my salesperson went out of his way to show me everything about not just the vehicle i decided o department. The shopping experience was made easy and my salesperson went out of his way to show me everything about not just the vehicle i decided on, but many other vehicles to make sure I would be comfortable with the one I would choose. There was no back and forth with the price, no bait and switch. It was clear this is a business that works hard to keep its customers happy and I am sure they are repeat customers. The service Dept is excellent, I cannot thank Carmine Gonzalez enough for his genuine concern for his customers. More