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Helms Bros., Inc.
Bayside, NY
2,263 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,263 reviews
April 11, 2006
a mb dealer that turns down service work on a car with 100,000 miles is unacceptable. i buy used mb cars and i want to have them maintained in top shape and doing so can only be a good thing for all mb de 100,000 miles is unacceptable. i buy used mb cars and i want to have them maintained in top shape and doing so can only be a good thing for all mb dealers and customers as it helps keep the image up and maintain values for anyone who purchases mb cars. there are many good cars out their and kicking us to the curb just because we dont have a new mb is just putting another nail in their coffin. More
by MBSLK
January 13, 2006
I'm glad you guys were even able to buy a M/B from them. When I went there to see an E series car, no one would even acknownledge me; there were a least 2 salesmen there talking to each other doing nothing. When I went there to see an E series car, no one would even acknownledge me; there were a least 2 salesmen there talking to each other doing nothing. So, I just walked around the show room waiting & left after 20 minutes without being helped. After going to Helms Bros. I totally understand why many people in NYC are unwilling to do business with them. They are all Very high & mighty arrogant salespeople with attitude problems. Now I know why consumers are turning to the Japanese makes like Infinity & Lexus. After Helms Bros. I switched my desire for a M/B and looked at the Audi. At the end I bought an Audi Allroad from a dealer in New Jersey off of route 78 that had great salespeople, salesmanger, and a great service dept. who treated their customers with respect. Hey Helms Bro. don't look at customers by what they wear or what cars they drive up it to your dealership, because us sneaker & t-shirt wearing guys may have money to buy that car of yours outright. More
by NYC8
Employees Worked With
no one would help
November 30, 2005
Person answering the phone for sales told me my target price was realistic, and dealership was motivated, so it would be worth my while to drive an hour to the dealership. When I arrived, it was a differe price was realistic, and dealership was motivated, so it would be worth my while to drive an hour to the dealership. When I arrived, it was a different story. The sales manager, Jennifer, was rude, and treated me as though I was trying to rip them off. Supposedly her pre-owned cars were top of the line. Two days after receiving the car, I noticed a small chunk out of the front tire, glove box lock missing, cup holder missing chrome ring, and a noise coming from steering. Luckily a dealership closer to me (Nanuet, NY) repaired/replaced all items except the tire under warranty. The new tire was $200. The sales person David at Helms Bros. was very nice/helpful, but I would never purchase from this dealership again. More
by cj79
Employees Worked With
Jennifer, David
