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Hendrick BMW Northlake

Charlotte, NC

5.0
1,645 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,645 reviews

October 29, 2024

Jeff Day in the service department is always friendly and professional and makes bringing my BMW in for service easy and stress free! Thanks Jeff! More

by 428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Nov 01, 2024 -

Hendrick BMW Northlake responded

428, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 26, 2024

We have had such a great experience with this dealership. We really like our X3, and love the service we get ant BMW Norhlake even more. Amanda Bradshaw is our service rep and I couldn’t be more appreciative More

by Patrick O'Brien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Oct 27, 2024 -

Hendrick BMW Northlake responded

Patrick O'Brien, we're glad you had such a wonderful experience with us!

October 24, 2024

Hans was a great sales person, respectful and not pushy, made the process fast and easy. Hans and the team helped me out with a great finance rate on my new Bmw . Everyone is very welcoming and helpful. I More

by Lesley
Recommend Dealer
Yes
Employees Worked With
Hans
Oct 25, 2024 -

Hendrick BMW Northlake responded

Lesley, thank you for sharing your positive experience!

October 24, 2024

2024 BMW X7 M60i: My service advisor is Jeff Day and he’s been great each time the vehicle has been in for service. Had a windshield replaced from rock damage and 4 new tires/alignment done. Easy process and More

by Anthony J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Oct 25, 2024 -

Hendrick BMW Northlake responded

Anthony J, we're glad you had such a wonderful experience with us!

October 23, 2024

Jeff Day and the BMW Hendrick Northlake service team provided us with Great customer service. We will definitely return for our future service needs, More

by Rhoughton.60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Oct 24, 2024 -

Hendrick BMW Northlake responded

Rhoughton.60, thank you for sharing your positive experience!

October 22, 2024

I had a great experience at this dealership a couple of weeks ago, and worked with hans shayeghi to make my dream car happen More

by Joe
Recommend Dealer
Yes
Employees Worked With
Hans
Oct 24, 2024 -

Hendrick BMW Northlake responded

Joe, we are very happy we could provide you with a positive experience!

October 22, 2024

Hans shayeghi was my sales man he is knowledgeable about car and got me great deal on my trade More

by yomoxo3992
Recommend Dealer
Yes
Employees Worked With
Hans
Oct 24, 2024 -

Hendrick BMW Northlake responded

Yomoxo3992, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 20, 2024

Jeff Day is the best service advisor this BMW location has. He has been taking care of my cars since he came to work in this location. I always left completely satisfied. Jeff understands Customer Servi More

by Naz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Oct 21, 2024 -

Hendrick BMW Northlake responded

Naz, we are very happy we could provide you with a positive experience!

October 20, 2024

I have trusted this dealership with my BMW it's entire life (going on 8 years). Excellent service, excellent car, would highly recommend! Jeff Day is excellent to work with. More

by mitzi.archambo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Oct 22, 2024 -

Hendrick BMW Northlake responded

Mitzi.archambo7, we are very happy we could provide you with a positive experience!

October 18, 2024

I love this dealership, they are very professional and personal. Jeff Day is awesome !!! He makes sure that all of my service needs are met with ease! Great professional work! More

by Daryl McCullough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Oct 19, 2024 -

Hendrick BMW Northlake responded

Daryl Mccullough, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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