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Hennessy Porsche North Atlanta

Roswell, GA

4.9
2,187 Reviews
In Atlanta, the Hennessy name has become synonymous with the highest ethical business practices resulting in unparalleled levels of customer satisfaction. Hennessy has been the trusted name for luxury vehicles in metro Atlanta for over 40 years. Here at Hennessy Porsche it is our business to seek the best ways, through a Porsche dedicated staff and a state of the art facility, to continuingly exceed our client's expectations. It is this commitment to excellence that makes customer service not only our promise to you…it is our mission. We pride ourselves on providing a totally enjoyable research, purchase and ownership process that is every bit as satisfying as the Porsche driving experience itself. We recognize that Porsche owners are some of the greatest automotive enthusiasts and experts in the world who demand the very best…this is what ignites our “Passion to Perform” for you! Thank you for considering Hennessy Porsche for your automotive needs! Our team invites you to explore further and experience the Hennessy difference!
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990 Mansell Rd

Roswell, GA

30076

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Showing 2,187 reviews

June 14, 2023

I went to Hennessy Porsche not expecting to purchase a vehicle. I saw a Panamera online that I wanted to test drive ONLY. Well, I fell in love while driving it. Before I get into the amazing features of t More

by Tierra Redd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tito Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Hennessy Porsche North Atlanta responded

Thank you so much for choosing Hennessy Porsche and for taking the time to leave a review, Tierra! We're thrilled to hear that Tito provided you with an exceptional car-buying experience and that you're enjoying your new Panamera. We appreciate your recommendation and look forward to serving you again in the future. Congratulations! Sincerely, The Hennessy Porsche North Atlanta Team

June 12, 2023

Didn't go in looking to purchase another vehicle but saw one that matched what I was originally looking for and the team made it happen. Tito was great in explaining the trade in process and being upfront More

by lilmoten2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emerson Knauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Hennessy Porsche North Atlanta responded

Wow -- we're thrilled to see this review from you! It's truly wonderful to hear that Tito's communicative and upfront assistance paired with Emerson's dedication made for a surprise 5-star purchase experience. Thank you for choosing Hennessy! Sincerely, The Hennessy Porsche North Atlanta Team

June 11, 2023

Heather was wonderful to work with and made this trade in and buying experience very pleasant. Thank you Heather! More

by Catelynskelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emerson Knauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Hennessy Porsche North Atlanta responded

Catelyn, thanks so much for taking a moment to leave Heather 5-star feedback! We're glad to hear that she made your trade-in and purchase experience a pleasant one. Sincerely, The Hennessy Porsche North Atlanta Team

June 09, 2023

I am an out-of-State buyer and the process was extremely smooth. John Sargent, Scott Hamilton and Jason Maza all communicated very well, were clear throughout the process and made it all easy. Once we got More

by caskieatl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Maza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Velez, John Sargent
Jun 14, 2023 -

Hennessy Porsche North Atlanta responded

We're ecstatic upon reading your 5-star feedback! It's truly a pleasure to hear that John Sargent, Scott Hamilton, and Jason Maza provided exceptionally communicative service and made the purchase process easy and fast for you. We are honored to pass along your high remarks. We look forward to providing you with first-class service for years to come! Sincerely, The Hennessy Porsche North Atlanta Team

June 07, 2023

Best dealership I've dealt with ever. Hennessy Porsche went out of their way on my last used vehicle purchase. I highly recommend them, trust them, and would be happy to purchase from t More

by Melissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emerson Knauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Giles
Jun 07, 2023 -

Hennessy Porsche North Atlanta responded

Thank you so much for choosing Hennessy for your used vehicle purchase, Melissa! We appreciate your recommendation and are glad to hear that Fred provided you with a professional and seamless experience. Safe travels until we see you next! Sincerely, The Hennessy Porsche North Atlanta Team

June 06, 2023

There’s so much to say about this incredible dealership, I’ll sum it up, once you go here, you’ll never go anywhere else. This place is the gold standard for dealerships to follow, and that’s why there rank More

by Leslie B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Velez
Jun 07, 2023 -

Hennessy Porsche North Atlanta responded

Thank you for taking the time to share your positive experience with us, Leslie! We are truly pleased to hear that everything from our vehicle options and timeliness to the service you received from Scott, Chris the Sales Manager you worked with, and the rest of our staff made for an incredible experience. We aim to set the gold standard when it comes to serving our clients, always, and we are thrilled to know that we hit the mark with you. We appreciate your business and look forward to serving you for years to come! Sincerely, The Hennessy Porsche North Atlanta Team

June 03, 2023

Awesome service experience with Joel Hughes and Steve Richardson at Hennessy Porsche! Great service recovery in a difficult situation. More

by Timborrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hennessy Porsche North Atlanta responded

Tim, we're thrilled to hear that Joel Hughes and Steve Richardson provided awesome service in a difficult situation! We will be sure to pass along your thoughtful remarks. Safe travels until next time! Sincerely, The Hennessy Porsche North Atlanta Team

May 31, 2023

Great group of people at Hennessy Porsche. I have purchased several times there with the same perfect experience. More

by hammer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Venti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Hennessy Porsche North Atlanta responded

We appreciate your 5-star feedback. It's wonderful to hear that you've had another perfect pruchase experience with us; we look forward to serving you with the same level of excellence for years to come! Sincerely, The Hennessy Porsche North Atlanta Team

May 30, 2023

Worst car buying experience ever in over 50 plus years of purchasing vehicles. I have left 3 messages on Mark Venti's the General Managers voice mail and he has yet to return any of my phone calls since I to More

by bobbysaul1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Venti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emerson Knauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Hendrix, Chris Velez
Jun 14, 2023 -

Hennessy Porsche North Atlanta responded

Thank you for taking the time to share your feedback regarding your recent car buying experience. We sincerely apologize for the inconvenience and frustration you encountered during this process. We strive to provide excellent service to all our customers, and we regret that we fell short of your expectations. We understand your disappointment in the lack of responsiveness from your salesman, Sam. It is unacceptable that you did not receive a timely response to your inquiries. We will address this issue internally to ensure that our communication channels are improved, and our team members are more accessible to our valued customers. Regarding the delivery process and the requirement of a wet signature on premise, we apologize for any confusion or inconvenience caused. We acknowledge that our procedure may not have aligned with your previous experiences, and we apologize for any inconvenience caused by this miscommunication. We will review our processes to ensure clarity and better accommodate our customers' preferences in the future. Additionally, we apologize for the lack of follow-up after you took delivery of your new Macan. Our team should have been in touch to ensure your satisfaction and address any concerns or questions you may have had. We will investigate why the appropriate follow-up was not provided and take the necessary steps to prevent such oversights in the future. We value your feedback and appreciate you bringing these matters to our attention. We are committed to learning from this experience and making the necessary improvements to provide a better car buying journey for our customers. If there is anything further we can assist you with or if you would like to discuss your experience in more detail, please feel free to reach out to us directly. We would be more than happy to address your concerns personally. Once again, we apologize for the inconvenience and thank you for bringing these issues to our attention. Sincerely, The Hennessy Porsche North Atlanta Team

Jun 15, 2023 -

bobbysaul1 responded

I appreciate Mark Venti reaching out to me after the fact. I undertand he was away from the store after my delivery and had not had a chance to return any of my calls. He was very professional. apoligetic and straight forward with me in reference to my car buying experience. This is my 4th Porsche and I would do business again with Mark. just not with the salesman Sam that I dealt with!

May 25, 2023

Worst car buying experience ever! . I made the attempt to purchase a vehicle and the moment I notified Scott I was not using their financial institution. I was met with resistance. I w More

by onsitetransportservicesinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hennessy Porsche North Atlanta responded

Thank you for taking the time to share your concerns, though we're terribly disheartened upon reading your review. Our staff aims to deliver excellent service, always; we sincerely apologize for falling short of your expectations in this case and for any communication issues. At your earliest convenience, and if you have not recently spoken with Management, please call (844) 916-1970 to get in touch with Mark Venti (General Manager), Lala Serrano, Michael Caldwell, Drew Borges or Greg Jordan on our Sales Management Team. Sincerely, The Hennessy Porsche North Atlanta Team

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