Hennessy Porsche North Atlanta

I love working w/ Greg Jordan, he genuinely wants your dreams to come alive in your new Porsche. He has great product knowledge, is very responsive and a really good person. He’ll give you his best advice dreams to come alive in your new Porsche. He has great product knowledge, is very responsive and a really good person. He’ll give you his best advice! More

Outstanding experience My wife and I bought a car from Hennessy Porsche. Gene McClure worked with us from the beginning. It was a trade in 2017 Ferrari California T. He w My wife and I bought a car from Hennessy Porsche. Gene McClure worked with us from the beginning. It was a trade in 2017 Ferrari California T. He was very helpful. What I appreciated most was his honesty from the beginning. It was a beautiful car in beautiful condition. I asked him his impression of the tires and life left. He said lets go look. His opinion was they had about 2,000 miles left, which was what I guessed. He could have told me something much higher. It was this answer that built my trust with him. A few days later we came back, test drove it, and ended up buying the car. He has been following up asking how we are enjoying the car. I would not hesitate buying from Hennessy Porsche and specifically Gene. Jamey in Finance was wonderful too. Thank you so much Gene! More

Great experience great customer service friendly and knowledgeable staff. We will be back when were ready for another Porsche. Thank you to Mike McPherson experience great customer service friendly and knowledgeable staff. We will be back when were ready for another Porsche. Thank you to Mike McPherson and John Sargent for making it a great experience. More

GREAT CUSTOMER SERVICE Scott Hamilton was very on point he answered all of my questions very honest and had amazing customer service. He took his time and at the end of the Scott Hamilton was very on point he answered all of my questions very honest and had amazing customer service. He took his time and at the end of the day I was a very happy customer would refer to anyone...Thanks Scott!! More

We visited this location to view/purchase a Cayanne. Fantastic place to browse. Scott was a masterful sales associate. He responded to all of our questions and concerns. Our transaction went smoothly. Fantastic place to browse. Scott was a masterful sales associate. He responded to all of our questions and concerns. Our transaction went smoothly. Of all the vehicles I have purchased over the years, this Cayenne purchase took the least amount of time and effort. Would definitely put this experience at the top of my positive vehicle purchase list. More

Excellent experience It was one of my best experience dealing with Mike and Hennessy Porsche . I recommended to any one trying to buy a new or used Porsche. It was one of my best experience dealing with Mike and Hennessy Porsche . I recommended to any one trying to buy a new or used Porsche. More

Enjoyable and smooth purchase experience with GENE McCLURE! It was a pleasure trading in and purchasing a Porsche with Gene as it was handled seamlessly and with no pressure whatsoever. Gene is very knowle It was a pleasure trading in and purchasing a Porsche with Gene as it was handled seamlessly and with no pressure whatsoever. Gene is very knowledgeable and attentive. Gene @ Hennessy Porsche was awesome throughout the process! More

It was love at first drive! I found my Cayenne with the help of Scott. With his knowledge of the vehicle and professionalism, he made the purchase a smooth process. Thumbs up for Scott and the Hennessy Por help of Scott. With his knowledge of the vehicle and professionalism, he made the purchase a smooth process. Thumbs up for Scott and the Hennessy Porsche family. More

My first time dealing with an internet salesman and Gene has set the standard. He made this process seamless. He was very informed and responded quickly with answers to all our questions. has set the standard. He made this process seamless. He was very informed and responded quickly with answers to all our questions. More

Buyer Beware - Do not trust Hennessy Porsche **UPDATE** Due to extremely poor customer service from Hennessy Porsche, we filed a complaint with the BBB. Hennessy is not pleased with these reviews **UPDATE** Due to extremely poor customer service from Hennessy Porsche, we filed a complaint with the BBB. Hennessy is not pleased with these reviews, so I feel like I need to update to make sure I clarify what has happened in the weeks since delivery. I was contacted privately by the GM on another customer review website and he told us that somehow we should have known that at the price they sold the Macan for, it would not be reconditioned. This is the most absurd thing I have ever heard from a car dealership. If you're set on buying a Porsche, it is unclear that CPO has any real meaning and so you'd be wise to shop elsewhere. We purchased a CPO 2015 Macan S from this dealership on 7/10/2020. I have waited to write this review to see if possibly we could come to some sort of agreement, or if PCNA might could help, but none of this has come to fruition. This is our first Porsche purchase, and we were in the process of purchasing a Macan from an independent dealership before deciding to go with one that was Certified. Everything we read indicated that Porsche CPO standards are some of the highest in the business and their warranty is one of the strongest in the industry as well - apparently, as we read and were assured by the dealership, as good as the new car warranties. The CPO Macan was about $2,000 more than the non-CPO we already had a deal on and had a few less features (such as no Bose audio), but we figured that Porsche standards would easily make up for those things. Not so much. Our Macan had 39,6XX miles on it the night we took delivery. It was delivered to us with delaminating/flaking interior trim material on the shift knob and the e-brake switch. It also has a cracked/warped (apparently from heat) exterior door B-pillar trim and all of the exterior aluminum/chrome trim around the windows is completely oxidized. We noticed the oxidation on the outside moldings at delivery, but we have owned 5 Mercedes cars in the past and never have experienced that sort of thing happening, so we assumed it needed polishing. Nope. It's just ruined. None of this was a big deal, we thought. The Porsche CPO warranty - to quote their website - "Porsche Cars North America will repair or replace with a new or remanufactured part any factory-installed part that is faulty in material workmanship under normal use." Clearly cracking trim, flaking trim, oxidizing trim on a Porsche with less than 40,000 miles is faulty material workmanship. Right? Wrong. They have refused to repair this, citing the exclusion of "normal wear/tear". So apparently this sort of thing is normal for Porsche. This is news to us. No one at the dealership or at PCNA so far has been able to explain to us what "normal" means to Porsche. So we aren't even sure CPO was worth the premium.. seems like everything could be denied as "normal". Since noticing these issues, we have noticed leather stitching on one of the rear doors is coming apart. Haven't even brought this to the dealer's attention because we are sure it will yet again be "normal". We have a case open with PCNA, but so far they have told us it was up to the dealer to properly recondition the car. The dealership themselves asked us to open the case with PCNA as these things "would have been covered" under the original warranty. Both point fingers at each other, no resolution for us. To sum it up, here are my recommendations - I would not use Hennessy Porsche North Atlanta because they don't properly recondition the cars and once you take delivery, CPO or not, it's on you. Second, CPO is likely not worth the added cost. It might cover big items that happen to us in the future, but it will not cover small things - even ones that are clearly, 100% absolutely due to defective materials. Lastly, in case there is any doubt about what these materials defects will cost to recondition on our own - a shift knob is about $700 for the part, window trim more like $2000. B-pillar cracked can probably be done by us for under $100. So I am not writing this review over a few dollars out of pocket that we might need to spend. It's significant. **UPDATE** Hennessy Porsche is happy to provide lip service and to pretend that they will do right, but do not trust them. If you choose to purchase a pre-owned Porsche vehicle from them, make sure you go over it with a magnifying glass prior to delivery. More