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Henry Brown Buick GMC
Gilbert, AZ
1,714 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,714 reviews
August 10, 2022
Thanks Dewight’s for always making things easy and fast. As always it was great. As always it was great. More
by FOURFORME
Verified Customer
August 04, 2022
Heidi has been servicing our vehicle since 2010 and we bought our Honda CRV from Henry Brown(Used). We just traded in the Honda for a New GMC Terrane and very pleased with our new car and with Dewight who bought our Honda CRV from Henry Brown(Used). We just traded in the Honda for a New GMC Terrane and very pleased with our new car and with Dewight who help us with the sale. It is worth the two and half hour drive to do business with Henry Brown buick because of these people. More
by MKERMODE1
July 31, 2022
Henry Brown never disappoints from sales to service. been working with the Brown’s since 1985 and will continue thanks again everyone. been working with the Brown’s since 1985 and will continue thanks again everyone. More
by AZVISTA
July 30, 2022
Brandon was very professional and polite…glad he was able to assist and make the experience to assist and make the experience More
by MARDEBLEE
July 30, 2022
Can’t say enough about how professional, courteous, and respectful this group of people are. I can’t see myself buying a vehicle anyplace else respectful this group of people are. I can’t see myself buying a vehicle anyplace else More
by CLIFFWITT
July 28, 2022
Ben and Mike are Amazing, they got me everything I needed! I'll never buy a vehicle anywhere else! needed! I'll never buy a vehicle anywhere else! More
by Matt A
July 22, 2022
Everyone made the whole process smooth! I appreciated Brandon bringing the paperwork to our house, it was very convenient! I appreciated Brandon bringing the paperwork to our house, it was very convenient! More
by STACEY.C
July 19, 2022
No follow threw with what was said to be done. When told things will be done it is not. When sales man promises something guilt trips you that it is coming out of your pocket. Over all not hap When told things will be done it is not. When sales man promises something guilt trips you that it is coming out of your pocket. Over all not happy with the experience we have had here More
by REBECCA.COLEMAN0827
July 11, 2022
Ben and Todd were amazing. This was the best car buying experience I have ever had. We will only be buying our cars from Ben and Todd at Henry Brown Buick GMC. This was the best car buying experience I have ever had. We will only be buying our cars from Ben and Todd at Henry Brown Buick GMC. More
by CS
July 10, 2022
Butch, Kelsey, and Rigo were amazing. From start to finish it was a great experience and I love my car! I got exactly what I needed and wanted. Even when I was ready to give up Kelsey From start to finish it was a great experience and I love my car! I got exactly what I needed and wanted. Even when I was ready to give up Kelsey took extra time to see what she could find for me. Adrienne in the finance department was absolutely amazing. I'm so grateful for each person there that I had the pleasure of dealing with. More
by PHOTOGIRL722
