Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Henry Brown Buick GMC
Gilbert, AZ
1,557 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,557 reviews
January 01, 2021
This was my third purchase from Henry Brown Buick GMC. My car buying experience was great! I will always come back to Henry Brown for my next car. Dwight was great. car buying experience was great! I will always come back to Henry Brown for my next car. Dwight was great. More
by KBERGERRN
Verified Customer
December 31, 2020
Have done a few deals with Waggy, he is always accommodating, honest and gets the job done! Looking forward to continuing our relationship with Henry Brown GMC!! accommodating, honest and gets the job done! Looking forward to continuing our relationship with Henry Brown GMC!! More
by KYLE82
December 25, 2020
A smooth honest and easy transaction i never felt i was getting the sales pitch. Butch gave the numbers to me straight wich i appreciate. There was nevery any back and fouth, buddy/pal and what you want yo getting the sales pitch. Butch gave the numbers to me straight wich i appreciate. There was nevery any back and fouth, buddy/pal and what you want your payments to be? I dont tolerate the typical salesman approach and my experience was so far from that. I want to thank Butch personally and would recommend him to my closest freind to go do business with him. More
by turbinepwr
December 22, 2020
Ben brown is the best car salesman in America had me in and out in no time. He found what wanted and made my deal in minutes. And the rest of the team is amazing. and out in no time. He found what wanted and made my deal in minutes. And the rest of the team is amazing. More
by JOHNSTONVENTURES
December 22, 2020
Would recommend; however, felt we were being pushed to purchase a new one instead of doing a buy out on our leased car. Salesman was very professional. Transaction took extremely too long! Still waiting purchase a new one instead of doing a buy out on our leased car. Salesman was very professional. Transaction took extremely too long! Still waiting for refund for overpayment on the registration fee. More
by JCARTER14
Employees Worked With
December 22, 2020
This was the first time we purchased from you and was treated Very well. We are still learning how to do some things. Will be calling you after Christmas. Elaine meyer. treated Very well. We are still learning how to do some things. Will be calling you after Christmas. Elaine meyer. More
by REFRASEM
Employees Worked With
Rick Francis salesman
December 21, 2020
Found the car of our dreams! Thanks Ben and team!! We are thrilled with our new ride and can’t wait to take that road trip are thrilled with our new ride and can’t wait to take that road trip More
by 3kidneys
December 20, 2020
Ben Brown and his staff went above and beyond to exceed our expectations. We love our Yukon!!! The process was very smooth and efficient. Excellent! our expectations. We love our Yukon!!! The process was very smooth and efficient. Excellent! More
by RYANTHORNE1
Employees Worked With
December 20, 2020
Great overall service, but sometimes was a little pushy. Sometimes it takes to long in the process. Otherwise, great. That's why I chose to turn in my lease here than go back to Ohio. Sometimes it takes to long in the process. Otherwise, great. That's why I chose to turn in my lease here than go back to Ohio. More
by TOMTAMBORSKI
December 20, 2020
Blake Brown was fantastic to work with. Transaction was smooth and the price was perfect! Unfortunately my brand new truck has a few problems that need to be fixed. No fun to have my new vehicle in the s smooth and the price was perfect! Unfortunately my brand new truck has a few problems that need to be fixed. No fun to have my new vehicle in the shop after the first week. Manufacturer problem, not dealership. Busy shop does slow things down a bit. More
by MATTHALL75
