Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Henry Brown Buick GMC
Gilbert, AZ
1,553 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,553 reviews
June 04, 2020
Great experience! DeWight was fantastic! It was fast and convenient. Overall one of the best car buying experiences I have ever had. I would definitely purchase here a DeWight was fantastic! It was fast and convenient. Overall one of the best car buying experiences I have ever had. I would definitely purchase here again. More
by BAELLMAN5
Verified Customer
June 04, 2020
Waggy was an awesome salesman! Waggy was very knowledgeable about the car and options. He worked with us on a great deal and we never felt pressured to buy. I highly recommend this Waggy was very knowledgeable about the car and options. He worked with us on a great deal and we never felt pressured to buy. I highly recommend this dealership and salesman. More
by TINBENDER55
June 04, 2020
These guys are awesome. No pressure just very very easy to deal with. I’ll be a Henry Brown repeat buyer in years to come to deal with. I’ll be a Henry Brown repeat buyer in years to come More
by tech032
June 03, 2020
Butch was very helpful and made the process of buying my vehicle very simple and easy. Thomas was very helpful and progressional as well. Adrienne made the process simple and fast as well and made my experi vehicle very simple and easy. Thomas was very helpful and progressional as well. Adrienne made the process simple and fast as well and made my experience very personal. Thank you to everyone to help me with the purchase of my new vehicle! More
by danawonder1
Employees Worked With
Other Employees :
Marie Rodriguez
May 21, 2020
I told him what we wanted and he found us our car right away. He got us a great deal too! Working with Butch and Adrienne made a great buying experience. We've been doing business with Henry Brown Buick GM away. He got us a great deal too! Working with Butch and Adrienne made a great buying experience. We've been doing business with Henry Brown Buick GMC and the service department for years. Won't go elsewhere! More
by Dfigley
May 16, 2020
New Car Love the new car, love Butch, love the product, love how they worked with us to get the deal done and fast. 0% for 84 months! Love the new car, love Butch, love the product, love how they worked with us to get the deal done and fast. 0% for 84 months! More
by ksippel
Employees Worked With
May 16, 2020
Outstanding Finance Experience Adrienne Cross, Finance manager for Henry Brown Buick is a rock star! We were at the end of our lease on a Buick Envision. We were pondering whether t Adrienne Cross, Finance manager for Henry Brown Buick is a rock star! We were at the end of our lease on a Buick Envision. We were pondering whether to buy the car off lease or look at other options. Adrienne explained the pros and cons of each scenario and got us the best deal on financing we could imagine. We decided to buy out our car from its lease. Adrienne was pleasant, patient and helpful along the way. The smoothest deal we have ever had. We would highly recommend going to Henry Brown for your next vehicle lease/purchase! Hats off to Brandon Warwick for his help too! More
by nickcompiseno
May 06, 2020
Internet Sales- Rigo Ramirez and Team Hello, My husband and I had such an amazing experience with Rigo Ramirez and team. He search and searched for the perfect truck for us. We go all app Hello, My husband and I had such an amazing experience with Rigo Ramirez and team. He search and searched for the perfect truck for us. We go all approved online and we went into dealership for a total of 30 min to sign docs as well and to test drive truck. They Rock. Thanks Tawnie and Edwin Jensen More
by tawniejensen
May 05, 2020
Ben and his team provided excellent service all the way through. We were treated with full respect from beginning to end. They all did a great job through. We were treated with full respect from beginning to end. They all did a great job More
by MREMOTOMAN
May 04, 2020
I wouldn't go anywhere else I have purchased two cars in the last three years from this dealership. I wouldn't go anywhere else to buy a vehicle (New OR Used). The dedication and I have purchased two cars in the last three years from this dealership. I wouldn't go anywhere else to buy a vehicle (New OR Used). The dedication and research put in to finding me the perfect car, at a great price, with the best options are phenomenal. I haven't been let down and never feel like I am being pushed into something I do not want to do. Representatives are always friendly and patient. More
by KRICHARDSON7
