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Henry Brown Buick GMC
Gilbert, AZ
1,521 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,521 reviews
May 28, 2019
Honest & Hard working! Our situation wasn’t the easiest and I compared a lot of dealerships trying to get the best price. Rigo never got frustrated and he didn’t try to hid Our situation wasn’t the easiest and I compared a lot of dealerships trying to get the best price. Rigo never got frustrated and he didn’t try to hide things from me just to get me in the door. Rigo and his team came in way ahead of most! Rigo worked hard for me and was honest and had excellent customer service. So glad I chose to work with Henry Brown GMC but more importantly, Rigo was top notch! More
by Nelly4
May 22, 2019
Good experience Butch was friendly and attentive as a salesman... management was very friendly and Nick in finance was a rock star. I would definitely buy here again Butch was friendly and attentive as a salesman... management was very friendly and Nick in finance was a rock star. I would definitely buy here again! More
by prostreetmike
May 08, 2019
BUYING A VEHICLE MADE EASY I recently bought a beautiful 2018 GMC Canyon at Henry Brown GMC Buick. I want to give a big thank you to the team over at Henry Brown for working out I recently bought a beautiful 2018 GMC Canyon at Henry Brown GMC Buick. I want to give a big thank you to the team over at Henry Brown for working out an incredible deal for an amazing truck. I did a lot of shopping around and this dealership 2nd to none helped me get what I wanted for the budget I had. Other dealerships will feed you everything you want to hear to get you into their door and come up short when the deal is on the table. Do not waste your valuable time looking for deals that do not exist. Once again a big thank you to everyone over at this dealership who helped me make a great decision on buying a new truck. More
by Johnfanelli
May 02, 2019
Great Experience Here I had a great experience with both Rigo Ramirez and Joe White. They were very professional and easy to make a deal with. This is my first purchase fr I had a great experience with both Rigo Ramirez and Joe White. They were very professional and easy to make a deal with. This is my first purchase from them but my family has purchased 3 other vehicles from them making mine the 4th in our family. We've all been treated great. I got a solid deal on a 2018 Canyon that I didn't think I could get.. and I don't think I spent more than 60 to 90 minutes at the dealership to boot. My family is all happy with their vehicles too... which is why I went back there and why I'm giving them a 5-star rating. More
by GMCDriver
May 01, 2019
A straight forward good deal ! Every thing was explained and no surprises. I would not hesitate to do business with Henry Brown again. Blain is the best service guy in the valley. Every thing was explained and no surprises. I would not hesitate to do business with Henry Brown again. Blain is the best service guy in the valley. More
by Truck guy
April 27, 2019
Awesome service & support Thank you to Rigo Ramirez for his care & support for helping me work thru all toys issues for returning my 2016 Chevy Equinox & replacing with a 2019 Thank you to Rigo Ramirez for his care & support for helping me work thru all toys issues for returning my 2016 Chevy Equinox & replacing with a 2019 Buick Envision. Have done business with Henry Brown Gilbert dealership/service for 5 years. Best of the best! Love my interaction with the HB family & team. Thank you Rigo Ramirez (& sales manager Kelsey) for your caring & support. More
by JewelsWett
April 18, 2019
Very nice experience Everyone at Henry Brown was great. I would buy there again. Very nice facility and friendly atmosphere. Why would you want to go anywhere else Everyone at Henry Brown was great. I would buy there again. Very nice facility and friendly atmosphere. Why would you want to go anywhere else More
by Dadjames
Employees Worked With
Other Employees :
Christian in after market And the wonderful girl I forget her name and finance
April 18, 2019
Great experience with Butch I recently ended up at Henry Brown GMC after a horrific experience with another local dealer. I am very glad I did. I was able to find a truck and com I recently ended up at Henry Brown GMC after a horrific experience with another local dealer. I am very glad I did. I was able to find a truck and complete the transaction in less time than it took the other dealer to give me an ulcer. Thanks to Butch Shearer for a pleasant experience. More
by pjstew
Employees Worked With
March 18, 2019
They go above and beyond!!! So I leased a 2016 Terrain and renewed to a 2019. So happy!!!! Love the new body and all the features!! Everyone was very accommodating and understand So I leased a 2016 Terrain and renewed to a 2019. So happy!!!! Love the new body and all the features!! Everyone was very accommodating and understanding and tried their best to help me get the exact car I wanted! More
by ALevy
Employees Worked With
Charlie Bennet
March 10, 2019
Best auto buying experience Butch was a great person treated us like family he went above and beyond to make sure we were satisfied I would recommend him and Henry Brown GMC to f Butch was a great person treated us like family he went above and beyond to make sure we were satisfied I would recommend him and Henry Brown GMC to family and friends More
by Kiko
