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Henry Brown Buick GMC
Gilbert, AZ
1,525 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,525 reviews
December 02, 2024
They are friendly, no pressure, and professional. Jordan and Joe were easy to work with, accomodating and very knowledgeable. Jordan and Joe were easy to work with, accomodating and very knowledgeable. More
by Gamiles1962
November 28, 2024
great selection of cars and the staff worked with me to complete the deal quickly. complete the deal quickly. More
by GSCOTT2060
Verified CustomerNovember 27, 2024
Rigo is an exceptional individual that went above and beyond for us. No pressure salesmanship making us feel comfortable and at home. This is our second vehicle we purchased from him and I will not go an beyond for us. No pressure salesmanship making us feel comfortable and at home. This is our second vehicle we purchased from him and I will not go anywhere else. If you are like me and don’t like dealerships or sales Henry Brown and Rigo vehicle make the process seamless and enjoyable. More
by FireVet76
November 25, 2024
Really liked the quick and and easy deal process from start to finish with sales and finance. Everyone was straight forward and didn’t BS us or give us a run around. start to finish with sales and finance. Everyone was straight forward and didn’t BS us or give us a run around. More
by Thelma Hale
November 25, 2024
Dwayne was awesome to work with. He went above and beyond for us. During the finance process, we encountered a small hiccup, however, HBB GMC only had our best interest. I would work He went above and beyond for us. During the finance process, we encountered a small hiccup, however, HBB GMC only had our best interest. I would work with Dwayne and HBB GMC again on my next car purchase. However, I think my boyfriend will beat me to it! More
by CIERRACHARB
November 22, 2024
Rickey was amazing! !! He was very professional and knowledgeable of every option all the vehicles in the inventory. Rickey made our car buying experience exciting and me !! He was very professional and knowledgeable of every option all the vehicles in the inventory. Rickey made our car buying experience exciting and memorable. His integrity was beyond reproach. More
by TWILLIAMS43
November 22, 2024
Adrienne was A+ -- All went very well with the paper work -- The Henry Brown experience was great - work -- The Henry Brown experience was great - More
by WILLIAMPWILLARD
Employees Worked With
November 21, 2024
They made the process so easy. Kelsey and Sean were the best. Can’t thank the Browns enough Kelsey and Sean were the best. Can’t thank the Browns enough More
by RWAHLIN
Employees Worked With
November 21, 2024
Rickie is the best to work with. And T.J. and Adrienne are top notch. Henry Brown is the best dealer in the nation. And we have worked with Rickie four times. You make it so easy And T.J. and Adrienne are top notch. Henry Brown is the best dealer in the nation. And we have worked with Rickie four times. You make it so easy to lease or buy a car. More
by NANCYPUTMAN2002
November 17, 2024
The staff here is incredibly helpful and patient. I was looking for a used vehicle and over the course of a month Blake and his crew took me to see available inventory numerous times. Love the truck I was looking for a used vehicle and over the course of a month Blake and his crew took me to see available inventory numerous times. Love the truck I ended up with. Would definitely recommend Blake to family and friends. More
by CHEBEY
