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Henry Brown Buick GMC
Gilbert, AZ
1,521 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,521 reviews
August 03, 2024
The salesman was fun to work with I’ve worked with him before I think we came to a fair price on the vehicle before I think we came to a fair price on the vehicle More
by JUNIORJORG
Verified CustomerEmployees Worked With
August 02, 2024
Rigo, Adrienna, and the entire staff at Henry Brown were great. It was nice to be able to buy a new truck somewhere without all the normal dealership hassles. I will be a long term customer. great. It was nice to be able to buy a new truck somewhere without all the normal dealership hassles. I will be a long term customer. More
by BBQGuy75
August 01, 2024
I won’t do business anywhere else except Henry Brown GMC in Gilbert. The whole staff is amazing and they make car buying easy. Keep up the good work :) in Gilbert. The whole staff is amazing and they make car buying easy. Keep up the good work :) More
by AZGIRL5683
Employees Worked With
August 01, 2024
Great deal ship and service. Time spend efficient and productive. I would not use a different compant Time spend efficient and productive. I would not use a different compant More
by EGBHOME
Employees Worked With
July 31, 2024
Dealership had a great inventory of trucks and Rigo Ramirez took his time to show us all the models and helped us pick the right model. Finance was easy and quick. The whole experience was seamlessly a Ramirez took his time to show us all the models and helped us pick the right model. Finance was easy and quick. The whole experience was seamlessly and efficient. Thx to all ! More
by Jim
July 31, 2024
Great dealing with everyone, All questons answered, the walk thru was very thorough and helpful and thanks to Butch for helping get the compter system set up, walk thru was very thorough and helpful and thanks to Butch for helping get the compter system set up, More
by DKFIGHT3
July 30, 2024
No pressure. Good dealership. Great experience. Would recommend to friends if I was asked to do so Good dealership. Great experience. Would recommend to friends if I was asked to do so More
by KLEWERTHOMAS
July 24, 2024
Great experience. Rigo answered all my questions. He made it quick and easy once I chose my vehicle. Rigo answered all my questions. He made it quick and easy once I chose my vehicle. More
by kimmyg92
Employees Worked With
July 16, 2024
He is very friendly. Listened to our needs and answered our questions. No pressure from him and didn’t try to upsell as he knew our needs. When we came to a roadblock, he Listened to our needs and answered our questions. No pressure from him and didn’t try to upsell as he knew our needs. When we came to a roadblock, he was helpful & even called his manager to help us, who was just as helpful. When we came back to pick up truck from installations, he recognized us & helped to remove our blocked in truck. He is a valuable person for Henry Brown. More
by MONTOYA.LAWRENCE
July 06, 2024
it was a great experience, I got the vehicle I want it under the deal I was looking for Dwayne is the man under the deal I was looking for Dwayne is the man More
by Mazen
