Jose Rodriguez
Sales & Leasing Consultant
Henry Brown Buick GMC
1550 E Drivers Way
Gilbert, AZ 85297
25 Reviews
Write a Review25 Reviews of Jose Rodriguez
February 12, 2024
Many reminders to get vehicle papers, almost 4 weeks; we were told paperwork would be waiting when vehicle was picked up, however, there were no papers. The original papers signed were dated 2023 (signed on were told paperwork would be waiting when vehicle was picked up, however, there were no papers. The original papers signed were dated 2023 (signed on 1/14/24), therefore, had to sign again electronically. Other issues also not taken care of, like registering the vehicle with Ikon; called twice to sign up vehicle, however, they said dealership did not register the vehicle, which prompted more calls to the dealership. One thing we didn't have to give a reminder was to cash our check! Had a list of questions upon picking up the vehicle, however, Jose didn't have much time for me! (Rigo was on vacation.) Have purchased many vehicles and certainly did not feel like a valued customer at this dealership. More
Other Employees Tagged: Brandon Warwick, Rigo Ramirez
September 22, 2023
Jose and Henry Brown would have gotten 5 stars but when I picked up the vehicle I was rushed and wasn’t shown a lot about it. Did the welcome call with onstar and Sirius by myself. Was also told to read picked up the vehicle I was rushed and wasn’t shown a lot about it. Did the welcome call with onstar and Sirius by myself. Was also told to read the manual . In all the new vehicle purchases I have made. At least 12-15 I have never not had the salesman go over everything with me More
Other Employees Tagged: Thomas James
July 19, 2023
Jose Rodriguez was an amazing and friendly salesman. he worked with me to the best of his ability to get me into the truck that I truly wanted... Great experience and top notch customer service! Thank y he worked with me to the best of his ability to get me into the truck that I truly wanted... Great experience and top notch customer service! Thank you Jose R. More
Other Employees Tagged: Eiji Pollard
July 10, 2023
The best vehicle buying experience we have ever had. Our salesman, Jose Rodriguez, was excellent making sure the pace kept up to get us out of there quicker, but still taking the time to address our que Our salesman, Jose Rodriguez, was excellent making sure the pace kept up to get us out of there quicker, but still taking the time to address our questions or concerns. They really gave us a fair trade in value on our car and we couldn't be happier with our purchase. Our experience with the finance department was equally exceptional. Eiji Pollard was efficient and explained everything as we were going. He even went out of his way to keep our payment where we felt comfortable, while still getting us the warranty that we wanted. I would recommend Henry Brown Buick GMC to anyone in the market to buy a new or used vehicle. Thank you all for a smooth and exceptional buying experience. More
Other Employees Tagged: Eiji Pollard
June 14, 2023
GREAT PLACE ALL AROUND. I WOULD RECOMMEND ALL MY FAMILY AND FRIENDS TO COME AND GET THEIR VEHICLE SERVICED AND PURCHASE OR LEASE A CAR I WOULD RECOMMEND ALL MY FAMILY AND FRIENDS TO COME AND GET THEIR VEHICLE SERVICED AND PURCHASE OR LEASE A CAR More
Other Employees Tagged: Rickie Bauman, Blake Brown, Heidi Burns, Wagner Harrigan, Brad Robles, Rigo Ramirez, Dwayne Champion, Butch Shearer, Charles Bennett
March 31, 2023
Liked the car, Jose very knowlegeable about the Terrain. drove 2 of them. Took awhile to come to a price and once we did things really slowed down. Over in finance it looked like alot of people walking aro drove 2 of them. Took awhile to come to a price and once we did things really slowed down. Over in finance it looked like alot of people walking around doing nothing while we sit there waiting for our turn. Ron knew what he was doing and very friendly, seemed like he had a very sharpe pencil. Handed you a bunch of papers you could not have read with a magnifying glass.No explanations. My fault should have walked than. We had a small issue with the glove box that I thought was going to be addressed than but it was not. Had to bring it back it. Before we got it back in we were driving and had a issue with the Information center. Jose reset it for us, but also accused us of messing it up. Two days lader the same issue came up again, jose very unhappy to hear from me. He tried to reset it and could not, again he said it was used error. Not the same friendly Jose we bought the car from. We took it to service and Raul took who took it back and done a reset on it. The best experience we have had there was dealing with Raul. After all said and done I found out we had over paid for car,won't happen again More
Other Employees Tagged: Raul Bejarano, Joe White
March 21, 2023
When asked to go down from Tucson to take a look at the truck I was under the impression that the truck was ready to go (it had not even been through inspection or detailed) . They advertise the truck to h truck I was under the impression that the truck was ready to go (it had not even been through inspection or detailed) . They advertise the truck to have only 5k miles , when I talked to sales men on the phone he also stated it had 5k miles (real miles 28k) , yes they dropped the price a bit . Friday they tell me the truck is ready to go, I let them know I’ll be there Saturday. I send salesman a text on Saturday before I leave Tucson letting them know I’m on my way, when I arrive it’s obvious the truck isn’t ready because they don’t even know where the keys are . Now they deliver the truck till Monday. They did promise running boards, I’ve message my salesman (no reply).They also stated they would include a card for oil changes ,(no card found in the vehicle when it was delivered)The entire deal has been screwed up. More
Other Employees Tagged: Rigo Ramirez
March 18, 2023
They were eager to please. Very polite. For the most part everything went smooth. Glad we made the drive from Camp Verde Az to find a truck. Very polite. For the most part everything went smooth. Glad we made the drive from Camp Verde Az to find a truck. More
Other Employees Tagged: Adrienne Cross , Aaron and Rob Upchurch.