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Henry Brown Buick GMC

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.8
2,022 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 2,023 reviews

September 23, 2026

Blake and team are the very best at what they do . would not go anywhere else More

by mikejonesteam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2026 -

Henry Brown Buick GMC responded

Our team enjoyed assisting you with your new GMC 2500 purchase. Knowing you feel Blake and our team excel at what we do means a lot to us. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 22, 2026

Quick and easy transaction. Was a quick purchase with no hassle. Please with everything. Will recommend More

by chillsjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 22, 2026 -

Henry Brown Buick GMC responded

Knowing your purchase went quickly and without hassle means a lot to our team. We’re grateful you’re pleased with your new Sierra 1500 and appreciate your recommendation. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 22, 2026

The process was fast and they were able to get us through without any changes. More

by rodmaclean2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Cavalliero
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2026 -

Henry Brown Buick GMC responded

Thank you for your feedback, Rod! We’re glad to hear that your experience at Henry Brown Buick GMC was fast and seamless. If there’s anything we can do to make your future visits even better, we’d love to hear your suggestions. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Team at Henry Brown Buick GMC

September 22, 2026

Buying a new vehicle was a pleasant experience. Thank you Butch for your excellent service! More

by astephenfarnsworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Shearer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2026 -

Henry Brown Buick GMC responded

Your new GMC Sierra 1500 is in great hands. Knowing that you found the purchase process pleasant and appreciated Butch’s excellent service means a lot to our team. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 22, 2026

Once again your dealership streamlined the process and provided a great vehicle. I look forward to my next purchase. More

by HEFFMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Richey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cavalliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ranger Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2026 -

Henry Brown Buick GMC responded

Knowing the process felt seamless and that you’re happy with your new Sierra 1500 is rewarding to our team. We look forward to helping you with your next purchase. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 22, 2026

Late August 2026, I purchased a 2022 GMC Canyon Denali. Very nice looking truck. However, today I noticed my headlights were extremely cloudy. I could barely see through. I had to pay to get the headlight More

by Freddie Munoz of Yuma, Az
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sure of the name of sales rep
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Sep 23, 2026 -

Henry Brown Buick GMC responded

Thank you for your feedback, Freddie. We appreciate you sharing your experience with your 2022 GMC Canyon Denali. We understand your concerns about the cloudiness of the headlights and the impact it has had on your satisfaction. Our team encourages you to reach out to us directly at Henry Brown Buick GMC so we can assist you further and address any issues you may have. Your feedback is important to us, and we strive to ensure a positive experience for all our customers. Sincerely, The Team at Henry Brown Buick GMC

Sep 23, 2026 -

Freddie Munoz of Yuma, Az responded

I did reach out to the dealership on Monday the 21st of September. I asked to speak to the sales manager. They took my message and said that he would get tome in a few minutes. I gave my phone number and e-mail address. And still no response from the manager, as of today, Wednesday 23 September.

Sep 23, 2026 -

Freddie Munoz of Yuma, Az responded

Mr. Upchurch, sales manager did reach out to me today, and has assured me reimbursement to have the headlights serviced. Thank you for the corrective action. And for your professionalism.

September 21, 2026

Very easy process to purchase my truck. The entire team was great to work with. More

by marcusmartinez66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ranger Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 21, 2026 -

Henry Brown Buick GMC responded

Knowing the purchase process for your new GMC 2500 felt so easy is incredibly rewarding. Your kind words about our team mean a great deal to us. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 19, 2026

Blake and his team went out of their way to accomodate us in the process of purchasing a new vehicle. i was very satisfied and happy with the entire process. More

by Bonnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hasse
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Sep 19, 2026 -

Henry Brown Buick GMC responded

Your mention of how Blake and his team went above and beyond reflects our commitment to personalized service. Knowing you were pleased throughout the purchase process is rewarding for our team. Congratulations on your new Buick Envision! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 17, 2026

Working with this dealership was a pleasant experience. I appreciated the care and attention shown to me while making decisions. Sherwin was phenomenal. We will definitely be back! More

by KARABOWMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tarwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherwin Loar
Print
Sep 17, 2026 -

Henry Brown Buick GMC responded

Knowing you felt well taken care of during your purchase means a lot to our team. We're delighted the process for your new GMC Sierra 1500 went smoothly, and we look forward to welcoming you back soon. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 17, 2026

Champ has always worked for his customer. He listens to what we need and or needed at the time. He truly delivers. I believe I have purchased 7 or 8 vehicles from him and I will buy the next More

by andi44e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2026 -

Henry Brown Buick GMC responded

Knowing that you’ve chosen our sales associate for eight vehicles and trust us for the next ten means a lot to us. We’re also thrilled you love your new Buick Envista and that we could deliver on your needs again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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