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Henry Brown Buick GMC

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.8
1,825 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,825 reviews

May 03, 2026

Another job well done by Henry Brown GMC. Great customer service, honesty, and professionalism. Wouldn't go anywhere else to buy a vehicle More

by JOSHSTOLTZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rickie Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2026 -

Henry Brown Buick GMC responded

We’re grateful for your continued loyalty and thrilled to be your first choice for GMC vehicles. Hearing that our team’s honesty and professionalism made your experience seamless means a lot. We look forward to serving you again in the future. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 02, 2026

Great service, helpful friendly TEAM! !! PROMPT CARE, great follow up on getting a time frame for pick up. More

by LINDAMERNAUGH
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dewight Byron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cavalliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Tracey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi, Service Department
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May 02, 2026 -

Henry Brown Buick GMC responded

We appreciate your feedback on the service for your used Buick Encore GX. Our team is glad to have provided prompt care and clear pick-up timing. We look forward to assisting you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 02, 2026 -

Henry Brown Buick GMC responded

Thank you for your wonderful review, Linda! We’re thrilled to hear that you had a great experience with our helpful and friendly staff at Henry Brown Buick GMC. Providing prompt care and following up with our customers is a priority for us. Our team appreciates your feedback and looks forward to assisting you again in the future! Sincerely, The Team at Henry Brown Buick GMC

May 02, 2026

We’ve been going to this dealership for years and have bought several vehicles. We always leave very satisfied. They listen to what our needs are and if they truly can’t make something happen they tell yo More

by KATIE_N_PAYTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Tracey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Gutierrez
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May 02, 2026 -

Henry Brown Buick GMC responded

Thank you for your wonderful review, Katie! We truly appreciate your loyalty to Henry Brown Buick GMC over the years. It's fantastic to hear that our team has consistently met your needs and made your vehicle purchasing experience more efficient. Your recommendation means a lot to us. We look forward to assisting you again on your next visit! Sincerely, The Team at Henry Brown Buick GMC

May 01, 2026

Love working with Champion over at Henry Brown. I always have a good selection of trucks available. Third vehicle bought and the process is easy and fast. Thank you Champion! More

by RICH98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Cavalliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Henry Brown Buick GMC responded

It’s great to hear you found the perfect GMC truck for your third purchase. We’re glad the buying process was quick and straightforward. We’ll be sure to share your appreciation with our team. Thank you! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 30, 2026

Worked well with Tyler Holtzman. Went out and found the color and specific vehicle (engine) I was looking for. More

by jossipe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Holtzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Henry Brown Buick GMC responded

It’s great that Tyler found the exact color and engine you were looking for in your new GMC Sierra 1500. We appreciate your purchase and hope you enjoy every moment behind the wheel. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 29, 2026

Great team overall. I have been purchasing from Ben Brown for a long time and it's always a great experience! More

by CORY.GARCIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Richey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Henry Brown Buick GMC responded

We appreciate your long‐time loyalty and are glad Ben and our whole team continue to deliver great experiences. Thank you for choosing us for your new GMC purchase. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 29, 2026

Big inventory of new and used vehicles and great customer service. Very friendly staff and sales department. More

by JIMBAGGENSTOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rickie Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Henry Brown Buick GMC responded

Your mention of our large selection and welcoming staff is much appreciated. We’re delighted that you had a positive experience. Feel free to stop by anytime you’re ready to explore more options. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 29, 2026

Very pleasant and not pushy. Reasonable and trustworthy. I would 100% recommend Henry Brown looking to make their next purchase! More

by zachschmidt8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel-Sales
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Apr 29, 2026 -

Henry Brown Buick GMC responded

Thank you for your kind words, Zach! We’re thrilled to hear that you found your experience with Henry Brown Buick GMC pleasant and trustworthy. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, The Team at Henry Brown Buick GMC

April 26, 2026

Very easy transaction. Fair dealer cost compared to others. Was not forced to pay for too many add-ons. With OnStar coming on all GM vehicles I'm not sure why they require More

by PHILARAGON75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Holm
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Apr 26, 2026 -

Henry Brown Buick GMC responded

Thank you for your five-star review and for choosing your GMC with us. We’re pleased you found our pricing fair and that our team respected your add-on preferences, keeping the process seamless. We appreciate your feedback on the security system requirement and will share it as we work to enhance our services. – Adrienne Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 26, 2026

Very good staff of people. Have not had service done yet but plan on using their sevice. Quick easy sale transaction More

by koenckp1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dewight Byron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Muna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2026 -

Henry Brown Buick GMC responded

It’s wonderful to know our team made your GMC Yukon purchase quick and straightforward. We look forward to supporting you when you bring it in for service. Thanks again for choosing us; we’re here whenever you need us. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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