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Henry Brown Buick GMC
Gilbert, AZ
1,568 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,568 reviews
June 07, 2025
It has been a while since I have bought a vehicle from HB. Ben Brown and his team went over the top. The sales process was very easy, accessories did what they said. I give them 5 Gold Stars. HB. Ben Brown and his team went over the top. The sales process was very easy, accessories did what they said. I give them 5 Gold Stars. More
by toddgrone
Verified Customer
June 07, 2025
Second time working with Rickie. He was busy and Ryan was glad to help out. The team was super friendly and always making sure we were taken care of. My parents always bought from He was busy and Ryan was glad to help out. The team was super friendly and always making sure we were taken care of. My parents always bought from Henry Brown since the 1970'sand they will be my go-to for vehicles also. More
by SteveB
June 06, 2025
The best dealership to work with! Ben is always great. Have been purchasing vehicles thru him for almost 20 years. Ben is always great. Have been purchasing vehicles thru him for almost 20 years. More
by CORY.GARCIA
Employees Worked With
June 05, 2025
Been Brown and Todd and Nelson were great to work with both very professional, my trade-in I thought they were more than fair. It’s great and the new truck they had exactly what I wanted. both very professional, my trade-in I thought they were more than fair. It’s great and the new truck they had exactly what I wanted. More
by REELOBRERO
June 03, 2025
We had a great experience at Henry Brown Buick GMC. Jose and Nick were both great! Our car wasn’t ready when we first saw it on the lot and Jose got it done quick for us! Jose and Nick were both great! Our car wasn’t ready when we first saw it on the lot and Jose got it done quick for us! More
by EMILYBRINTON1
May 31, 2025
The Henry Brown has been very responsive and professional to me and my vehicle need, both for my wife and me. I appreciate being treated like family! to me and my vehicle need, both for my wife and me. I appreciate being treated like family! More
by PContreras4
May 27, 2025
From our salesman Ben to his assistant Mike to Joe helping us with an Extended Warranty to Eric who explained the tech stuff to Hunter who was able to get and install the accessories that I wanted pri helping us with an Extended Warranty to Eric who explained the tech stuff to Hunter who was able to get and install the accessories that I wanted prior to pickup I would HIGHLY recommend Henry Brown GMC!! More
by ASHBYCONST
May 25, 2025
They were friendly, very professional and honest. Would recommend them to anyone. I blieve hey went the extra mile for me. Would recommend them to anyone. I blieve hey went the extra mile for me. More
by arlonpetersen
May 25, 2025
Went in and everyone was wonderful I have to say best dealership got my truck with no hassle thank you guys. dealership got my truck with no hassle thank you guys. More
by DCSPORT83
May 23, 2025
Called looking for a dodge charger. Let them know my credit wasn’t the best but really wanted a charger. Jordan and Joe made that happen. I was able to drive out with a dodge charger sc Let them know my credit wasn’t the best but really wanted a charger. Jordan and Joe made that happen. I was able to drive out with a dodge charger scat at the price and rate I wanted!! If you are looking for a car and want people that care they are the guys to get in touch with !! More
by Redjohnv23
