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Henry Brown Buick GMC

Gilbert, AZ

4.7
1,553 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,553 reviews

February 27, 2024

Very clean dealership, modern appearance and Professional staff. Bryan Lamer was wonderful to deal with. More

by SMATHESON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cavalliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lamer
Feb 27, 2024 -

Henry Brown Buick GMC responded

It's fantastic to hear that Bryan provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 26, 2024

Great to work with. Came in on a Sunday and was in and out in a couple of hours. More

by AZ Pool Works
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 25, 2024

Mr. Champion was great, treated us with courtesy and kindness . He listened to us, and fulfilled our expectations More

by GANDOSANCHEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Henry Brown Buick GMC responded

Gando, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Dwayne can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 24, 2024

Purchasing our new vehicle went smoothly. Bryan and Sherwin in Fleet Sales were great. Gave them our specifications and they had a lineup of vehicles for us to choose from. I have been tak More

by KITWELLS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Stenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byran Lamer, Sherwin Loar
Feb 25, 2024 -

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Bryan and Sherwin delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 22, 2024

Previous experience with courtesy kia was terrible. Made me never want to work with a dealer again. Henry Brown made me change my mind. More

by CHRISMILLS293
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jordan
Feb 23, 2024 -

Henry Brown Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Chris, and we're happy to hear that we met your expectations. Thank you again for choosing Henry Brown Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 18, 2024

Quick, easy and no hassle or hidden fees. They made it a quick and simple process. More

by BODYTEMPLEPHYSIQUES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Muna
Feb 19, 2024 -

Henry Brown Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 18, 2024

Friendly fast and knowledgeable people that works there. I am very pleased. Thank you Henry Brown! More

by EGRAY450
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Tinsley
Feb 19, 2024 -

Henry Brown Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 16, 2024

I just love working with Ben and Todd! They make buying a car so much better:) More

by JCFBS
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 16, 2024

Always a pleasure to deal with them. Most dealers take forever and give you the run around More

by TSGLASSAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 15, 2024

I recently had the pleasure of purchasing a car from Gabe, and I cannot speak highly enough of the outstanding service I received. From start to finish, Gabe went above and beyond to ensure that my car- More

by samchin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Henry Brown Buick GMC responded

Sam, Thank you! Gabe and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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