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Henry Brown Buick GMC

Gilbert, AZ

4.8
2,023 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 2,023 reviews

September 12, 2026

Nimer was great he was courteous and an all around nice guy, he picked me up at the airport had an iced coffee ready for me, and was with me the whole way. More

by rhuranga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Cavalliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nimer Massis
Sep 12, 2026 -

Henry Brown Buick GMC responded

Our team is pleased we could arrange your airport pickup and have an iced coffee waiting for you. Knowing you felt supported throughout your experience means a great deal to our team. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 12, 2026

Everything was great and fast and . Will definitely be back soon . There’s not much to complain about . More

by CIARAAVILEZ.16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Muna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2026 -

Henry Brown Buick GMC responded

Knowing that your experience was smooth and fast means a lot to our team. We’re grateful you chose a GMC Yukon and gave us a five-star rating. We look forward to welcoming you back soon. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 10, 2026

HB GMC has always given me the above and beyond treatment in both sales and service. I highly recommend Ranger in sales and Heidi in the service center to anyone who is wanting the best of the best! More

by MELISSAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ranger Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2026 -

Henry Brown Buick GMC responded

Thank you for your wonderful review, Melissa! We truly appreciate your kind words about the exceptional service you've received at Henry Brown Buick GMC. We're thrilled to hear that Ranger and Heidi made such a positive impact on your experience. Your recommendation means a lot to us! Our team looks forward to seeing you again soon. Sincerely, The Team at Henry Brown Buick GMC

September 09, 2026

I had a really good experience with the sales team at Henry Brown Buick GMC. I purchased a 2026 GMC Yukon. Dwayne took the time to answer all of my questions. He was professional and friendly. Eiji made More

by CHAGNONR
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Henry Brown Buick GMC responded

Our team enjoyed assisting you through the purchase of your new 2026 GMC Yukon. Dwayne was glad to answer all your questions, and Eiji was happy to make financing smooth and straightforward. Hearing that you had a great experience means a lot to our team. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 09, 2026

I truly appreciate the excellent customer service and would definitely recommend them to anyone looking for their next vehicle purchase. More

by jmwolfe27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Harmon
Sep 09, 2026 -

Henry Brown Buick GMC responded

Thank you for taking the time to share such wonderful feedback!We truly appreciate your positive feedback and are thrilled to hear about your excellent experience with us at Henry Brown Buick GMC. Your recommendation means a lot to us. We look forward to assisting you again with your next vehicle purchase! Sincerely, The Team at Henry Brown Buick GMC

September 09, 2026

I truly appreciate the excellent customer service and would definitely recommend them to anyone looking for their next vehicle purchase. More

by jmwolfe27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Henry Brown Buick GMC responded

We’re glad you appreciated our service and would recommend us to anyone shopping for their next vehicle. Our team is pleased we could help you with the purchase of your Audi A5. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 09, 2026

I truly appreciate the excellent customer service and would definitely recommend them to anyone looking for a great car-buying experience. I would happily purchase from them again! More

by jmwolfe27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Henry Brown Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the excellent customer service you received at Henry Brown Buick GMC. We're thrilled to hear that you had a great car-buying experience and would recommend us to others. We look forward to assisting you again in the future! Sincerely, The Team at Henry Brown Buick GMC

September 06, 2026

Gabe sold me my first pickup a couple of years ago and I had such a great experience that I went back to see him when I was ready for my next one. He made sure I understood all the numbers and was very tran More

by winnhorses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Cavalliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2026 -

Henry Brown Buick GMC responded

Your praise for Gabe’s transparency and clear explanations shows us what truly builds trust. Knowing you returned for a second hassle-free purchase and trust him enough to recommend him means a lot to our team. Our team is pleased we could deliver your new GMC Sierra 2500, even with those eight-hour trips each way. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 05, 2026

Second car we’ve bought from you guys and recommend you to others looking for a new car . More

by anders7780
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Holm
Sep 05, 2026 -

Henry Brown Buick GMC responded

Knowing you chose our dealership again and recommend us to others means a great deal to our team. We’re honored you trusted us with the purchase of your new GMC Yukon XL. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 05, 2026

MY NEW YUKON WASN’T READY TO PICKUP AS WAS TOLD, SO RATHER THAN SENDING BACK HOME ABOUT 70 MILES, BRANDON WAS ABLE TO UP GRADED ME INTO YUKON THAT HAD NICER PACKAGE. ALL AT THE AGREED PRICE, NO EXTRA M More

by rvandy631
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Henry Brown Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Brandon was able to assist you with an upgraded GMC Yukon that met your needs, all while keeping the agreed-upon price. We appreciate your trust in Henry Brown Buick GMC and hope you enjoy your new vehicle. Please come back and see us again soon! Sincerely, The Team at Henry Brown Buick GMC

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