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Henry Brown Buick GMC
Gilbert, AZ
1,557 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,557 reviews
June 12, 2023
The only place in town I would consider buying a new GMC truck to pull my RV. The entire Henry Brown team is outstanding to work with from sales to financing. truck to pull my RV. The entire Henry Brown team is outstanding to work with from sales to financing. More
by CRUMPER2016
Verified Customer
June 11, 2023
I am always pleased when I get a return call and or email. Tim is very responsive and I like that email. Tim is very responsive and I like that More
by ffire
June 10, 2023
I really enjoyed working with Aaron Upchurch. Big selection, great prices and selection to vehicles to choose from. Big selection, great prices and selection to vehicles to choose from. More
by JVA1981
June 09, 2023
Low stress experience. Found me the right car at the right price and a fair price for my trade. Found me the right car at the right price and a fair price for my trade. More
by NELSONKENT
June 09, 2023
Henry Brown took get care of me. Nick, who handled my deal, explained everything. I am very with Henry Brown. Nick, who handled my deal, explained everything. I am very with Henry Brown. More
by sdkool5
Employees Worked With
June 09, 2023
Great experience purchasing a vehicle at Henry Brown. Juan was very helpful. He explained everything and saw our deal through from start to finish. Juan was very helpful. He explained everything and saw our deal through from start to finish. More
by jnephew1
Employees Worked With
Other Employees :
Juan handled our deal from start to finish and he was very helpful and patient with us. I would give him 5 stars for sure.
June 08, 2023
It wa a Great experience buying a car - sales rep was great and everyone we encountered- thank you great and everyone we encountered- thank you More
by AVILAM113
June 07, 2023
They had what I wanted and they didn’t waste my time and they gave what I thought was a fair price on my trade. No B S just a good honest dealer to sit down with and make a deal with. they gave what I thought was a fair price on my trade. No B S just a good honest dealer to sit down with and make a deal with. More
by MJBJRXX
Employees Worked With
Jordan Smith
June 02, 2023
Found the vehicle online and we were at the dealership within the hour. Rigo was upfront with scenarios and expectations. Rigo addressed our concerns and questions promptly and in-full. He was respectf within the hour. Rigo was upfront with scenarios and expectations. Rigo addressed our concerns and questions promptly and in-full. He was respectful of our time and let us know that financing would not be complete until the next morning. Next day, we reached a deal and spent less than a combined hour of total time in the dealership. He handled each step of the process and communicated with us transparently and swiftly. Along our journey we dealt with awful service which resulted in a huge waste of time. That was NOT the case with Rigo at Henry Brown Buick GMC. More
by montenick22
Employees Worked With
