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Henry Brown Buick GMC
Gilbert, AZ
1,558 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,558 reviews
March 05, 2023
Dwayne was extremely easy to work with and did not force my wife and I into the buy. Allowed us to see the vehicles, test drive them, and go to lunch to discuss our options. I highly recommend coming to thi my wife and I into the buy. Allowed us to see the vehicles, test drive them, and go to lunch to discuss our options. I highly recommend coming to this dealership. More
by ROBERT.KANOUSE
Verified CustomerEmployees Worked With
March 04, 2023
Had a very good experience buying my GMC Yukon XL. Salesman Jason H. Was awesome! He made the entire experience pain free, hassle free and stress free. He really was amazing! Salesman Jason H. Was awesome! He made the entire experience pain free, hassle free and stress free. He really was amazing! More
by ALISONPR
March 03, 2023
Wonderful experience very helpful and courteous, and professional, Buy a car can be stressful, but they made the experience easy. professional, Buy a car can be stressful, but they made the experience easy. More
by CAJJ61
March 03, 2023
Sean was absolutely amazing as a salesman and did an excellent job with my concerns after taking ownership. I do wish the detail department was held to a higher standard and the recon/inspection departm excellent job with my concerns after taking ownership. I do wish the detail department was held to a higher standard and the recon/inspection department really checked everything related to safety. I have a ball joint popping, 4 blown shocks and an engine tick that I will need to fix. If this was caught during the inspection I would have probably selected a different vehicle. All and all Sean did an excellent job I'm very impressed and very hard to please. Looking foward to getting all issues fixed. Overall Sean really made the deal go through. More
by SULFEK
Employees Worked With
Sean Tinsley
March 03, 2023
DeWight did a very good job demonstrating the features of the Buick. Very accommodating on our needs. the Buick. Very accommodating on our needs. More
by DR2WILSON
March 02, 2023
Our sales person was Charles Bennett. 5 star service. Not sure whoThomas James is. Survey asks for a rating so giving 1 star Both Eiji and Charles listened to what we wanted and did no 5 star service. Not sure whoThomas James is. Survey asks for a rating so giving 1 star Both Eiji and Charles listened to what we wanted and did not push services or products on us. Easiest car purchase we have ever made. Lease or purchase is not a yes/no question? Have marked yes. More
by BREHMER2008
March 02, 2023
Rigo did an outstanding job taking care of us. Everyone at Henry Brown has always made us feel like we are important. Everyone at Henry Brown has always made us feel like we are important. More
by THANISH1949
March 01, 2023
A pleasure to deal with. ...fast and fair and courteous. Salesman and manager were top notch. ...fast and fair and courteous. Salesman and manager were top notch. More
by ROEDLRJ
March 01, 2023
My wife and I enjoyed shopping with Henry Brown GMC. We are very happy with the Entire Shopping Experience. Every person who helped us out was Outstanding! We are very happy with the Entire Shopping Experience. Every person who helped us out was Outstanding! More
by CROSSERJOHN
