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Henry Brown Buick GMC
Gilbert, AZ
1,557 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,557 reviews
Verified Customer
November 19, 2022
Dwight listened to what I wanted and found it! I was in and out, great service! I was in and out, great service! More
by Tlw
Employees Worked With
November 18, 2022
Henry Brown GMC was great to deal with. My wife and I live 1 hour away and Butch was prompt in responding to my inquiry about a particular vehicle. He had the vehicle ready for a test dri My wife and I live 1 hour away and Butch was prompt in responding to my inquiry about a particular vehicle. He had the vehicle ready for a test drive as we drove up. No delay or hard sales pitch. he was super laid back and answered our questions. Once we decided to move forward finance was quick and painless not like some other experiences we have had. Although we live 1 hour away we will for sure be back to see Butch and Henry Brown GMC. More
by Jamieritchie
Employees Worked With
November 18, 2022
The buying experience was great and Ronnie was awesome, the customer parking however needs major improvement. the customer parking however needs major improvement. More
by GRNEYES4LT
November 18, 2022
Fantastic experience everyone was amazing. Blake is always going over and above. My family and myself have been buying from HB for many many years. Blake is always going over and above. My family and myself have been buying from HB for many many years. More
by ELKDOKTER
November 16, 2022
Great purchasing experience, from the start of the process, to starting the engine the first time! process, to starting the engine the first time! More
by JAROMHOMER
November 11, 2022
I purchase a number of vehicles from Henry Brown GMC for my landscape company. Over the last 4 years I would say I’ve purchased and traded in nearly 150+ vehicles. Ben’s team time and again over come obstac my landscape company. Over the last 4 years I would say I’ve purchased and traded in nearly 150+ vehicles. Ben’s team time and again over come obstacles to help me and always create win-win outcomes. They are amazing. Don’t expect perfection. Expect high quality and genuine desire to meet your needs and desires and you’ll be more than happy. More
by MARCUS35
Employees Worked With
Other Employees :
Amy, Nick, Todd, Bryan - they all get 5’s
November 08, 2022
Friendly staff, Jordan was great through the whole buying and test drive process. Quick and enjoyable experience! and test drive process. Quick and enjoyable experience! More
by Cody.hopper27
November 07, 2022
Brandon is the best. Thanks for helping me purchase my second vehicle from Henry Brown in six months. Thanks for helping me purchase my second vehicle from Henry Brown in six months. More
by VETTEJOHN
November 07, 2022
The experience at Henry Brown Dealership was phenomenal! World class service from Point A to Z World class service from Point A to Z More
by CR_HARRIGAN
