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Henry Brown Buick GMC
Gilbert, AZ
1,557 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,557 reviews
October 08, 2022
Sales representatives are always patient and professional about product and services. Always a great experience. And a special thank you to Ricky Bauman that has taken care of us for the past nine years. about product and services. Always a great experience. And a special thank you to Ricky Bauman that has taken care of us for the past nine years. More
by SHERI.DOSEDLO
Verified Customer
October 06, 2022
Came through with what we had wanted and requested on a hard to find Canyon. hard to find Canyon. More
by DEKELLEY
October 06, 2022
Joel our salesperson was great in coming through with the Canyon we had been looking for. Canyon we had been looking for. More
by DEKELLEY
October 05, 2022
Very professional and honored what they had stated initially. Ben and his team answered all of my questions and with this being the second vehicle I purchased from here I will continue to bring all of initially. Ben and his team answered all of my questions and with this being the second vehicle I purchased from here I will continue to bring all of business to them. More
by JTK327
October 05, 2022
Great overall experience and ease of doing business. Blake and Eric made our latest purchase simple and straight forward. Our family has purchased many vehicles from Henry Brown over the past 12-years Blake and Eric made our latest purchase simple and straight forward. Our family has purchased many vehicles from Henry Brown over the past 12-years and we will be back for our next vehicle. More
by JSTOWE7500
Employees Worked With
October 03, 2022
Brandon was a pleasure to work with. He always responded right away with any questions i had. He always responded right away with any questions i had. More
by JOHN
Employees Worked With
September 27, 2022
This is my second new car purchase and will not be my last from Rigo Ramirez. With great communication and honest feedback, he made shopping for a new car during these painful times of supply chain issue last from Rigo Ramirez. With great communication and honest feedback, he made shopping for a new car during these painful times of supply chain issues in the auto industry much easier. With Sante having most of the process done before I got to the dealership, the final transaction at the dealership was painless and quick. Thanks again Rigo! More
by Jason K
September 27, 2022
Ronnie Williams is incredible. Henry Brown is the only place I would buy. They do business the right way. I bought 2 cars this time and it’s the 2nd and 3rd cars I have bought from Henry Brown is the only place I would buy. They do business the right way. I bought 2 cars this time and it’s the 2nd and 3rd cars I have bought from them. As long as I live in AZ I will continue to buy from Ronnie and Henry Brown! I also want to shout out for Sales manager David Thompson and Finance guy Nick Cavalliero! The most professional crew in the business! More
by grizzalum23
September 25, 2022
The sale and service was great. I will recommend in the future. So happy with my truck I will recommend in the future. So happy with my truck More
by WILEYKING
Employees Worked With
Other Employees :
Aaron
