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Henry Brown Buick GMC
Gilbert, AZ
1,557 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,557 reviews
September 25, 2022
I usually do not like the car buying experience but this one was fantastic! Dwayne was so easy to work with. He was kind, knowledgeable and did not pressure. We were In and out quickly. Financing was super one was fantastic! Dwayne was so easy to work with. He was kind, knowledgeable and did not pressure. We were In and out quickly. Financing was super easy as well. We will definitely be back! More
by JAMIE_LR
Verified Customer
September 23, 2022
Awesome experience. Everything was done fast and everybody there was really friendly. I will definitely be going back Everything was done fast and everybody there was really friendly. I will definitely be going back More
by BUCKBOY66
September 23, 2022
Great experience. Aaron was great accommodating my conditions and providing support to deliver the car as fast as possible. Best interaction I had with a dealership. Aaron was great accommodating my conditions and providing support to deliver the car as fast as possible. Best interaction I had with a dealership. More
by RODRIGO.CORIOLANOSILVEIRA
Employees Worked With
September 22, 2022
Such a great experience! This was my 2nd truck purchase at Henry Brown. My boyfriend just purchased his truck from them as well after seeing how well I was taken care of. This was my 2nd truck purchase at Henry Brown. My boyfriend just purchased his truck from them as well after seeing how well I was taken care of. More
by Annie G
September 21, 2022
I cannot be happier with my experience at Henry Brown. Kelsey and Wagner were great and made everything so easy. Wagner was up front about everything I asked and didn't push anything I didn't want. I've b Kelsey and Wagner were great and made everything so easy. Wagner was up front about everything I asked and didn't push anything I didn't want. I've been sending people here who are in need of a car since my first purchase at Henry Brown and won't recommend any other dealership in the valley. More
by RUTLEDGEC44
Employees Worked With
September 20, 2022
They were very help in get the most for trade and good deal on the vehicle we purchased. deal on the vehicle we purchased. More
by DGARCIA823
Employees Worked With
September 17, 2022
Always a pleasure working with Brandon and the team. We will see you again soon!! We will see you again soon!! More
by MSTOUT009
September 17, 2022
Sean and Rob were awesome to work with they kept me info on all details Please give upper management a great and awesome review on Sean and Rob on all details Please give upper management a great and awesome review on Sean and Rob More
by My retirement truck
September 16, 2022
Fantastic customer service from Dwanye Champion & Jeff Stone! Would highly recommend to all looking for new or used vehicles. Also, the number of vehicles they had available right now was incredible given Stone! Would highly recommend to all looking for new or used vehicles. Also, the number of vehicles they had available right now was incredible given the world we are in with vehicle purchasing! More
by johnsonsinarizona@gmail.com
September 16, 2022
GREAT dealership! My family has bought from the Brown's as far back as I can remember and if you want an awesome experience then look no further! My family has bought from the Brown's as far back as I can remember and if you want an awesome experience then look no further! More
by WEBERFAM11.12.13
