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Henry Brown Buick GMC
Gilbert, AZ
1,556 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,556 reviews
August 15, 2022
They listen and try to help based on the needs that I have at that time. have at that time. More
by VGALVAN
Verified Customer
August 15, 2022
Simply great ben made everything simple. Not my first and will not be my last vehicle purchase at Henry brown! Not my first and will not be my last vehicle purchase at Henry brown! More
by ARIZONAVISTA
August 12, 2022
Henry Brown and his family understand that it’s more about the customer than the vehicle. They are always willing to put the customers priorities first. about the customer than the vehicle. They are always willing to put the customers priorities first. More
by ERICH6
Employees Worked With
August 12, 2022
I was treated well and appreciate the personal attention that the salesman have given me. Hi hope the service will be as good that the salesman have given me. Hi hope the service will be as good More
by JACK.FOULK
Employees Worked With
August 12, 2022
Salesperson was very professional and knowledgeable. We didn't feel pressured at all. Also, the people we spoke to (other sales personnel and Nick, the finance person, were also very friendly). We ar We didn't feel pressured at all. Also, the people we spoke to (other sales personnel and Nick, the finance person, were also very friendly). We are enjoying our Buick and look forward to keeping it for many years to come. Didn't mean to click on Ryan T's name and I can't 'unclick' it. More
by Roys
August 11, 2022
Great deal on new truck no up charging like everyone else. Highly recommend Henry brown else. Highly recommend Henry brown More
by ROSSDIGREGORY
August 11, 2022
Blake and his team were great in getting our situation taken care of and into a new truck!! taken care of and into a new truck!! More
by MIKE0369
Employees Worked With
August 11, 2022
The facility was clean and comfortable. The vehicle appeared that it had been used by the dealership as a errands truck (sort of dirty on the inside) during the test drive, but it was compl The vehicle appeared that it had been used by the dealership as a errands truck (sort of dirty on the inside) during the test drive, but it was completely cleaned before I purchased it. The one negative is the vehicle only came with one key fob. More
by BRYANTLBOOKER
