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Henry Brown Buick GMC
Gilbert, AZ
1,555 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,555 reviews
June 18, 2022
Very professional and great customer service. Got paperwork done in a timely manner. Very happy! Got paperwork done in a timely manner. Very happy! More
by STEPHANIEBOND
Verified CustomerEmployees Worked With
June 18, 2022
Attentive and kept us updated with such a long process of waiting for our vehicle waiting for our vehicle More
by MARIAELENA.UGARTE
June 17, 2022
Love the truck so far, it is very nice and rides great thank you nice thank you nice More
by STAUSSFAMILY
June 17, 2022
Rickie stayed after closing to help me get my car. There was no pressure and he was very polite and attentive. There was no pressure and he was very polite and attentive. More
by DINE_GODDESS5455
Employees Worked With
June 15, 2022
Great team to work with, amazing deal,very helpful and goes out of their way to satisfy your needs and wants goes out of their way to satisfy your needs and wants More
by UMPCHUCK
Employees Worked With
June 06, 2022
The dealership was amazing to work with. All of the people were “over the top”. All of the people were “over the top”. More
by SNYLEN
June 03, 2022
Very friendly and professional! Showroom and facility was nice and clean. Had a great interaction from start to finish in buying my new truck. Which was detailed to perfection! Rigo Showroom and facility was nice and clean. Had a great interaction from start to finish in buying my new truck. Which was detailed to perfection! Rigo is awesome and I highly recommend him and the staff! Thanks again y’all! More
by RICHARD6292
May 30, 2022
Henry Brown GMC is like no car dealership I've ever experienced before. I was looking online for a truck and within minutes Butch reached out to me. The truck I was interested in was already spoken for experienced before. I was looking online for a truck and within minutes Butch reached out to me. The truck I was interested in was already spoken for, so he checked the entire valley for a similar one to no avail and that's when Butch started to stand out to me. He searched all over and told me he would get back to me and he actually did within 30 minutes. Do to the storage of AT4's Butch asked if I would be willing to order one, so we started the process and all along the way Butch was there updating me constantly and answering all my questions. And when the truck arrived at the dealership Butch met me on a Sunday morning when the doors opened and walked me over to meet Adrianne the finance manager and she was so helpful and friendly and got me out of there in no time flat. I highly recommend buying a vehicle from Henry Brown and if you want an awesome experience ask for Butch and Adrienne what a great team. Seriously thank you Butch and Adrienne for my best car buying experience ever! More
by Wampeeboy
