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Henry Brown Buick GMC
Gilbert, AZ
1,553 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,553 reviews
March 20, 2022
Excellent service and the salesman was able to help us find exactly what we were shopping for! We will keep our car business with Henry Brown! find exactly what we were shopping for! We will keep our car business with Henry Brown! More
by DOUGCAITB
Verified CustomerEmployees Worked With
March 17, 2022
The salesman was excellent at pricing our trade in and finding us a vehicle with all the options we wanted. Excellent and friendly customer service. finding us a vehicle with all the options we wanted. Excellent and friendly customer service. More
by mtngoat
March 16, 2022
We purchase all our vehicles from Henry Brown and would never consider going anywhere else. Ben Brown and Todd Nielsen are our sales contacts there and they are awesome to work with. Joe Stenz is our never consider going anywhere else. Ben Brown and Todd Nielsen are our sales contacts there and they are awesome to work with. Joe Stenz is our service contact and always is on top of our service needs. More
by DENNIS79
March 12, 2022
Outstanding service all the way around and they didnt upcharge on our vehicles waggy and the staff were easy to work with. upcharge on our vehicles waggy and the staff were easy to work with. More
by SCOUTPILOT1977
March 12, 2022
Our salesperson "Waggy" and Nick in finance were great. We would highly recommend Henry Brown GMC to everyone! We would highly recommend Henry Brown GMC to everyone! More
by MARKDSINGER
March 11, 2022
Easy process with lots of communication throughout. Ordered a new vehicle and they continually updated us and the vehicle arrived early. Exactly what we wanted. Ordered a new vehicle and they continually updated us and the vehicle arrived early. Exactly what we wanted. More
by BE_COOP
March 11, 2022
I have used Henry Brown GMC for the last 20 years and I will continue to buy my trucks from them. They are the best in Az. will continue to buy my trucks from them. They are the best in Az. More
by DSARFATE
March 10, 2022
I worked with Dave Allmon in the used car dept and he made the transaction as painless as possible. made the transaction as painless as possible. More
by PHILBACHELDER
March 04, 2022
Great to work with the finance and sales. All the after market was able to be done prior to delivery. Vehicle was clean and ready to go. The orientation was fast and informational All the after market was able to be done prior to delivery. Vehicle was clean and ready to go. The orientation was fast and informational More
by BCOLBY0
