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Henry Brown Buick GMC

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,542 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,542 reviews

December 22, 2021

From the greeting to the drive off the lot, the experience couldn’t have been nicer. Everyone made me feel welcome, appreciated, and valued. I am driving a car I really love, and got the deal tha More

by SUPERSITE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Teschke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2021 -

Henry Brown Buick GMC responded

Thanks for your feedback on your recent visit to Henry Brown Buick GMC. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 17, 2021

Very helpful and great prices. Knew what they where doing and talking about. Would highly recommend. More

by DPHINS72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hughes
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Dec 17, 2021 -

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 17, 2021

Everyone was friendly, helpful, the facility was clean including the restroom, the staff was very thorough, and professional. My sales person Garrett was awesome and very knowledgeable. The thing I enjoye More

by MSTHANG_777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett
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Dec 17, 2021 -

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 12, 2021

QUICK CURTEOUS SERVICE, FREINDLY PERSONNALITIES AM NOW ENJOYING MY VEHICLE VEHICLE CLEAN AND AS PRESENTED More

by HFHANSING81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrienne Cross
1.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Shearer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to work with you. We thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 10, 2021

It’s the Best bought or Leased five suv in the last ten years won’t shop anywhere else More

by MARCYLV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas James
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Henry Brown Buick GMC responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 09, 2021

Had a great experience at Henry Brown GMC excellent guys to work with Will definitely come back More

by MCGAVINFL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2021 -

Henry Brown Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 03, 2021

It is always a pleasure dealing with this dealership. They are professional, courteous and efficient. More

by LLPDINO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Muna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Thompson
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Dec 05, 2021 -

Henry Brown Buick GMC responded

Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Dec 05, 2021 -

LLPDINO responded

I have been buying trucks from Ben Brown and his stuff for the number of years and they never disappoint

December 03, 2021

a pleasure dealing with all the people there, very helpful and friendly. i would recommend your dealership in a heartbeat. More

by DONJSAFAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Allmon
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Dec 05, 2021 -

Henry Brown Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Don, and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 01, 2021

A pleasure to work with.. Would recommend them to anyone.. everyone was very professional..awesome More

by WAYGLAS30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

Henry Brown Buick GMC responded

Thank you so much for choosing Henry Brown Buick GMC! Congrats on your new purchase, and let us know if we can be of any more assistance! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 30, 2021

Lots of hard work, you guys made it work! Thank you, very much, enjoying new ride. More

by TYLERTOM28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff.
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Dec 01, 2021 -

Henry Brown Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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