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Herb Chambers BMW of Boston
Boston, MA
2,400 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,400 reviews
June 13, 2021
Higor at Herb Chambers BMW provided excellent service. His advice was spot on and the repair was timely. Excellent dealership and very reliable. Highly recommend. His advice was spot on and the repair was timely. Excellent dealership and very reliable. Highly recommend. More
by Adrot
Employees Worked With
June 12, 2021
Very pleasant experience. Ahmed Jabrane was excellent. Knowledgeable and helped me weigh all the options, and handled my trade in well. Highly recommend him. Would not hesitate to come back to Herb Chambe Knowledgeable and helped me weigh all the options, and handled my trade in well. Highly recommend him. Would not hesitate to come back to Herb Chambers BMW. More
by ART
Employees Worked With
June 10, 2021
Exceptional service. Sam was informative, knowledgeable and on par with every step of the process. Herb Chambers Boston will become my dealership of choice. Thank you. and on par with every step of the process. Herb Chambers Boston will become my dealership of choice. Thank you. More
by bgubert
Employees Worked With
Sam Dias
June 10, 2021
Very pleasant to deal with as I shopped them last.What Very pleasant to deal with as I shopped them last. What began in a slightly challenging way (I arrived to test drive a car that I'd discussed on the Very pleasant to deal with as I shopped them last. What began in a slightly challenging way (I arrived to test drive a car that I'd discussed on the phone.. When I arrived it had been sold ) ended with a better option. More
by Bob Whelan
Employees Worked With
June 08, 2021
Higor was great to work with! Would highly recommend him! Only negative was the delays with getting the detail work done. Thank you......car looks good. him! Only negative was the delays with getting the detail work done. Thank you......car looks good. More
by Jhcosb
Employees Worked With
June 06, 2021
Great service all the time. Samik is very knowledgeable and goes above and beyond all the time. I would like to say samik is good at what he does and knows how to take care of his customers. I have been go and goes above and beyond all the time. I would like to say samik is good at what he does and knows how to take care of his customers. I have been going to herb chambers in the past and I always enjoy seeing samik! Thank you for everything samik is a hard worker who treats customers great and I think that should be recognized! More
by Smedrano84
Employees Worked With
Samik
June 05, 2021
A huge shoutout to Matt Krappe, and the way he runs this service department !! Matt always goes above and beyond to make sure I am a happy and returning client...and it works! I have leased two cars and b service department !! Matt always goes above and beyond to make sure I am a happy and returning client...and it works! I have leased two cars and bought the one that had its annual physical today from Herb Chambers BMW Boston. Everything went very smoothly ..Great communication, trustworthy & knowledgeable staff... One less thing in life to have to worry about! Thank you Matt !!! All the best, Laurie M.( Wolfkie ) More
by Wolfkie
June 05, 2021
I had to go to the dealership today for service and Samik was my service advisor. He took his time and knowledge to explain everything to me. He is one of the best. was my service advisor. He took his time and knowledge to explain everything to me. He is one of the best. More
by ludgeolivier
Employees Worked With
Samik
June 04, 2021
Excellent service! Higor does an outstanding job. I highly recommend him for anyone who needs servicing on their BMW car. I use him each time I need car servicing. highly recommend him for anyone who needs servicing on their BMW car. I use him each time I need car servicing. More
by David
Employees Worked With
June 03, 2021
James Gibbons of Herb Chambers BMW Boston is the best service rep in the business. The decision to purchase a car from any dealer rests with the customer experience after the purchase is made. James ma service rep in the business. The decision to purchase a car from any dealer rests with the customer experience after the purchase is made. James makes the decision easy. More
by RonCat
Employees Worked With
