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Herb Chambers BMW of Boston

Boston, MA

4.8
2,386 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,386 reviews

May 11, 2021

Hadi and his team provided incredible service in a challening time during COVID where the entire transaction was performed without in person meeting for an out of state purchase. Thank you, and hats o More

by Parham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the stellar review! It's such a wonderful feeling when we read these reviews, and you've made us so proud to hear Hadi and our team earned five stars from you! We hope you love your ride and reach out if you need anything! - Herb Chambers BMW of Boston

May 11, 2021

It was a nice experience to purchase new BMW X3 car to me at this dealer. I couldn’t have made decision quickly without saleman Badis’s patient help and insightful introduction on my new car purchasing event More

by binliu.pnnl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie George
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Badis, Badis Boussetta
May 12, 2021 -

Herb Chambers BMW of Boston responded

We’re glad we could deliver a 5-star experience! Thank you for coming to see us to get your new X3 and for your wonderful feedback! We're happy to hear Badis and David helped make the process seamless! - Herb Chambers BMW of Boston

May 06, 2021

The team always goes above and beyond with top-notch customer service and car care. The attention to detail by my service advisor James Gibbons is always appreciated. More

by EEC BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Herb Chambers BMW of Boston responded

Our goal is to provide top-notch customer service, and I am glad to hear that James and our team have shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

May 05, 2021

Matt is Fantastic! Wouldn't go anywhere else for service of my BMW! From the beginning to the end of service hands down the best! More

by srb473
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Herb Chambers BMW of Boston responded

We're thrilled to know you can always count on Matt! Thank you for your review and for being a Herb Chambers BMW of Boston customer! We'll see you next time!

May 03, 2021

James Gibbons is Always great, He has been my service advisor for 7 years, he always cares about his costumers, James is super friendly informative and very professional! He is a one of the mane reason I More

by maratantonyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Herb Chambers BMW of Boston responded

Thank you for trusting James and our team at Herb Chambers BMW of Boston! We're so lucky to have you as a customer for life! See you next time!

May 02, 2021

Dealership was very organized and Joe was ready for our appointment on time. Test drive went great and all questions were answered. CPO vs a new car was explained and the process was smooth and timely. More

by Ed Sople
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomasz Szafranski, Joe Migdal
May 03, 2021 -

Herb Chambers BMW of Boston responded

Thank you for visiting Joe at Herb Chambers BMW of Boston, Ed! We're so happy to hear that you were provided excellent service during your recent visit! We look forward to seeing you next time!

May 02, 2021

This was my first service after buying my pre owned BMWX3. The staff were professional ,helpful and efficient. I was pleased my tires were checked for the proper pressure . More

by Parmystic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett
May 03, 2021 -

Herb Chambers BMW of Boston responded

Thank you for visiting our team at Herb Chambers BMW of Boston! See you at your next service appointment!

May 01, 2021

Hadi Eslami always makes the leasing of my X3 easy, simple and stress free. He epitomizes the definition of professional. Herb Chambers BMW has once again exceeded my expectations. More

by Debby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie George
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Herb Chambers BMW of Boston responded

Debby, we are so happy to hear that our team, especially Hadi, can exceed your expectations! We are very proud to have Hadi on our team at Herb Chambers BMW of Boston!

April 30, 2021

I have been working with Higor Texiera with very positive experience each time. Of course, i Still would check all plans for work carefully but the service is usually great, especially if appointments set More

by OlyaHalyabar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Herb Chambers BMW of Boston responded

We are so happy to hear that you had a great time at Herb Chambers BMW of Boston! Thank you so much!

April 30, 2021

Kevin goes above & beyond. The process was seamless & accommodated our needs. Throughout the process Kevin was responsive & was able to get us a new x7 in under a week! More

by AS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Herb Chambers BMW of Boston responded

We always aim to go above and beyond for your customers at Herb Chambers BMW of Boston and are thrilled to hear Kevin showed his commitment to this! Enjoy your new x7! We'll see you on the road!

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