Back

Herb Chambers BMW of Boston

Boston, MA

4.8
2,384 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

Directions

By Type

Showing 2,384 reviews

June 18, 2020

My 4th BMW This is my 4th BMW from Herb Chambers and my 3rd in a row from Kevin Bugbee. He is my reflection on the dealership, he is superb, answers my calls, k More

by Screen name
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2020

It was good service and so kind us. We love to staying bmw. I wish feature keep working with you and stay. Thank you so much. More

by TKDWALTHAM
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2020

Just bought my 4 th car from youAhmed is the best, and Just bought my 4 th car from you Ahmed is the best, and the main reason I come back to buy my cars here. Also always had great experiences in service More

by ALTRINGALI
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti, Bryan Pereira
June 08, 2020

Incredibly smooth process From the first email to driving off with a new lease in a matter of days. Only needed one visit to the dealership to close the deal, no surprises or h More

by paab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti
June 08, 2020

Best car buying process and trade in I ever experienced! Jasper and Jing made my purchasing a CPO BMW and trading my car in the best and fastest car purchase/sale process I have ever experienced. I found a 2 More

by MICHAELFORMICHELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jing Lau, Giovanni Tosti, Jasper Abreu
June 08, 2020

OUTSTANDING!!! I never have experienced such a smooth non-stressful car buying experience. During my 70 years, I have bought many, many vehicles. The Herb Chambers w More

by COAKLEY.LINDA
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

David and Nick were really helpful at getting me the best deal. Really thankful for their professionalism. Would recommend to anyone willing to purchase a BMW. More

by Ashish
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti
May 25, 2020

Actually never expected less than perfection from the talented team of professionals even during these challenging times. It continues to be my dealership! Thank you👍🏻 More

by CATS1194
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti, Tomasz Szafranski
May 25, 2020

Okay Service The dealership facility is great. However the service, communication, and efficiency were lacking. Many times they were no flexible to work around my More

by NewBeamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Bugbee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti
Jun 01, 2020 -

Herb Chambers BMW of Boston responded

I'm disappointed to read this review. I would like the chance to connect with you about your experience with our service department and see where we can improve. Please feel free to email me at your earliest convenience at msteffy@herbchambers.com . Thank you- Melissa Steffy, General Manager

May 20, 2020

Super easy to work with and very customer focused. Was able to work out a great deal with a minimum of back and forth. Would recommend them to anyone looking to buy a BMW. More

by CNC62674
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti, Tomasz Szafranski
...
133
...