Herb Chambers BMW of Boston

Nick and Giovanni made it extremely easy I was able to get the exact vehicle I wanted and the buying experience was smooth and seamless. Given the COVID situation, I selected the vehicle onli I was able to get the exact vehicle I wanted and the buying experience was smooth and seamless. Given the COVID situation, I selected the vehicle online and worked out the price with Nick and Giovanni over email. Once at the dealership to complete the paperwork and pick up the vehicle, I think I was in and out in 30 minutes. And can I say how much I love my vehicle? I’m a first time BMW buyer and finally understand what it’s all about. Best car I’ve ever owned... More

No title The stars say everything I would like to say at this time. I don't appreciate having to say more than I would like in order for this review to be s The stars say everything I would like to say at this time. I don't appreciate having to say more than I would like in order for this review to be submitted. More

Recent purchase Fast and painless. Except for this review process. Really? Make us write something instead of just check boxes? No-one wants to waste this kind of Fast and painless. Except for this review process. Really? Make us write something instead of just check boxes? No-one wants to waste this kind of time. More

My recent car lease experience with this dealership was excellent. My salesman, Kevin Bugbee was extremely experienced, knew the product very well and was able to put together the deal I desired. Lastly an excellent. My salesman, Kevin Bugbee was extremely experienced, knew the product very well and was able to put together the deal I desired. Lastly and most importantly, Kevin worked with me through the Covid shutdown and was very accommodating. I’ve been a longtime customer of Herb Chambers BMW of Boston and Kevin is certainly the best salesman I’ve worked with. I will definitely use him again in the future. More

I purchased a car from Herb Chambers during Covid-19. They made the experience easy and safe. Kevin was terrific; he's extremely knowledgeable and patient. He delivered the car to my home and didn't leav They made the experience easy and safe. Kevin was terrific; he's extremely knowledgeable and patient. He delivered the car to my home and didn't leave until we went through the car's features, programmed some things into the car, and he even synced the car to my garage door openers (no easy task, as it turned out!). I highly recommend Kevin and Herb Chambers. More

Used Mini purchase. Overall I was satisfied with my experience buying a used mini Cooper. The car was delivered to me in Maine which was convenient. The only criticism I Overall I was satisfied with my experience buying a used mini Cooper. The car was delivered to me in Maine which was convenient. The only criticism I have, which was very frustrating, is that the car arrived with license plate holders that I could not use. The front and rear holders came without the necessary bolts to secure the plate. Since I was not able to install the plates I was not able to drive the car. I had to go to another dealer to acquire bolts that fit the license plate holders. This is a serious oversight for a premium delivered car and a frustration to the new owner anxious to drive and enjoy it. Having done much research I found Herb Chambers prices to be considerably better than other dealers. More

Good experience. Good deal. Thorough and pleasant to deal with. Very good with the vehicle and careful with Covid protocol. Timely and helpfuo with questions after the sale. deal with. Very good with the vehicle and careful with Covid protocol. Timely and helpfuo with questions after the sale. More

Love my car Purchasing a car during Covid-19 proved challenging, but the staff at Herb Chambers helped to make the experience easy. David Lopez and David Torres Purchasing a car during Covid-19 proved challenging, but the staff at Herb Chambers helped to make the experience easy. David Lopez and David Torres were extremely helpful and patient with a lot of phone questions. No pressure when I visited for test drive and very informative about extended warranty options. More

I was pleased that there was no pressure, that all questions were answered clearly, and that the finance person was also extremely helpful. Both David Lopez and David Torres were terrific! questions were answered clearly, and that the finance person was also extremely helpful. Both David Lopez and David Torres were terrific! More