Herb Chambers BMW of Boston

Very professional I had very nice experience getting my new car here. Ahmed is my client advisor, provided detail usage of each little feature of my car. From test driv I had very nice experience getting my new car here. Ahmed is my client advisor, provided detail usage of each little feature of my car. From test driving to signing the docs, it just took me around 3 hours. The experience is seamless. They are also willing to give better price, I got the best price from them comparing other places. Strongly recommended! More

BMW X3 Kevin is an exceptional and rare professional, he made the experience seamless, my wife and I appreciated his direct and candid professionalism. The e Kevin is an exceptional and rare professional, he made the experience seamless, my wife and I appreciated his direct and candid professionalism. The entire purchase experience was just great. Highly recommend Kevin! Kevin, “peace be with you” More

Excellent experience yet again It was a pleasure to get our second car from Ahmed. He is courteous professional and shows great deal of integrity in dealing with customers. The enti It was a pleasure to get our second car from Ahmed. He is courteous professional and shows great deal of integrity in dealing with customers. The entire process was very low stress and easy to navigate through. I will go back to him soon for another vehicle and highly recommend using his services if you're looking for a BMW. More

Great Experience Ahmed was a pleasure to work with. Just a great and easy experience right from picking out the car I wanted to buying it. Loving the new BMW. Ahmed was a pleasure to work with. Just a great and easy experience right from picking out the car I wanted to buying it. Loving the new BMW. More

Excellent Service James Ahern is a fantastic salesman. My wife and I came in with a lot of ideas and James worked with us, very patiently, and was able to work with us James Ahern is a fantastic salesman. My wife and I came in with a lot of ideas and James worked with us, very patiently, and was able to work with us to get us the car we wanted. I felt I got a very fair price for my new X1, and I don't feel I was pressured at any point. I feel James went above and beyond in providing exceptional service. More

Turning in Leased Car I had the most positive experience I have ever had dealing with the lease/purchase/exchange of a car today. I had to return my car because the lease I had the most positive experience I have ever had dealing with the lease/purchase/exchange of a car today. I had to return my car because the lease was up and Kevin Bugbee was beyond helpful and made sure my personal interest was a priority. He educated me about different options and made me laugh in order to help with what I have felt to always be a stressful situation - anything at a dealership. There aren't enough positive things I could say about Kevin. Herb Chambers BMW is worth going to and is worth five stars simply because he is there. More

Exceptional service Chris was fantastic. I arrived early and was taken immediately. Chris told me about a recall and made sure it was done. Since the work took longe Chris was fantastic. I arrived early and was taken immediately. Chris told me about a recall and made sure it was done. Since the work took longer than anticipated, the car was delivered to my home the next day at the exact time that was promised. All the maintenance work was done very well. Chris even figured out a way to do some repair work that cost me less than anticipated. More

James Ahern James at the BMW boston dealership was a pleasure to work with. He listened to our demands and requests very patiently and gave us a very fair price f James at the BMW boston dealership was a pleasure to work with. He listened to our demands and requests very patiently and gave us a very fair price for our new BMW X3. There were no pressure tactics and no passive aggressiveness from any of the employees at the BMW showroom. It was a really nice experience working with both James and Nicole (Finance). James was pretty new to the showroom but gets extremely high marks for his customer obsession and professionalism. We drove all the way from Natick to get this car and we haven't been happier. More

Turning a negative to positive We came to the Herb Chambers Commonwealth Ave store originally due to a used BMW 328xd that we found via the internet. We made and appointment to loo We came to the Herb Chambers Commonwealth Ave store originally due to a used BMW 328xd that we found via the internet. We made and appointment to look at the car and drove 2.5 hours from our home in New Hampshire to see it. On our arrival we were informed that the car we were scheduled to see had been sold the day prior and "someone should've called you." Ahmed Jabrane was given the unhappy duty of breaking this news to us even though it was not his issue. From that moment he went the extra mile to make us feel welcome and to search for a solution. Within a couple of days he located an even better used car for us and took us through the purchasing process. He made us comfortable and worked every detail in a thoroughly professional manner. We have never had a finer car buying experience. Ahmed has been attentive to our needs and anticipated things we had not thought of. I would return to him without question to purchase another car or to recommend him anyone considering a BMW. We have BMW dealers in New Hampshire, but I would by-pass them in order to again do business with Ahmed. He took a rather painful uncomfortable situation and made it right--he made it better than right. Ahmed Jabrane is a great asset to the Herb Chambers family, and I would urge that he be recognized for the skilled client advisor that he is. We will long be grateful to Ahmed for turning our negative experience into something more than just positive. He got us into the finest car we have ever owned. More