Herb Chambers BMW of Boston

James Gibbons - My Go To Guy James Gibbons is honest, up front and the most respectful and helpful advisor I've had yet. He is quick, efficient, and most importantly, he gets the James Gibbons is honest, up front and the most respectful and helpful advisor I've had yet. He is quick, efficient, and most importantly, he gets the job done right the first time. His responses and updates are impeccable and he's my go to advisor at BMW Allston for as long as I own this vehicle and wouldn't have it any other way. More

Great dealership! I recently bought a new vehicle from this dealership and was very impressed with the whole experience. Jason O'Brien was excellent and made the entir I recently bought a new vehicle from this dealership and was very impressed with the whole experience. Jason O'Brien was excellent and made the entire process smooth. I will be back for my next car! More

A happy customer due to a great sales manager, Jason From the moment that I walked into the showroom and met Jason Rocco O'Brien, I felt that I was in the right place. Knowledgeable, personable, and a gi From the moment that I walked into the showroom and met Jason Rocco O'Brien, I felt that I was in the right place. Knowledgeable, personable, and a gifted "customer service" representative, he made the whole process comfortable, almost seamless, patiently answering all questions and making the answers intelligible. Following the sale, he has continued to be accessible and helpful throughout the three years on my lease. I have loved my X1 and plan to lease another from Jason since, sadly, my lease ends this year. Thanks, Jason, for making this a great experience and putting me behind the wheel of a BMW, More

Buy from Jason Three of my employees and myself have bought cars from Jason O'brian. I find him to be professional ,trustworthy , and he makes the car buying exper Three of my employees and myself have bought cars from Jason O'brian. I find him to be professional ,trustworthy , and he makes the car buying experience fun and easy the way it should be. Jason has a lot of knowledge about the cars ,he even knew quite a bit about my 2002 Z8 i bought at your dealership 14 years ago. More

I buy all my cars from Jason at herb chambers Jason has made car buying easy and I will continue to buy all my cars from him. I have referred several friends and family members to do the same. Jason has made car buying easy and I will continue to buy all my cars from him. I have referred several friends and family members to do the same. More

Best Car Buying Experience Ever! Jason (Rocco) O'Brien was both the sales manager and direct point of contact for our car purchases. He created one of the most low-pressure car-buyin Jason (Rocco) O'Brien was both the sales manager and direct point of contact for our car purchases. He created one of the most low-pressure car-buying experiences I have ever encountered. He listened very closely to what both my wife and I needed and helped us look at two separate vehicles that we had not considered before -- a 328i GT and a 640. We ended up buying them both and are absolutely thrilled with the purchases. Jason was professional, attentive, knowledgeable and helped us get creative on the financial end of the transactions. Ask for him when you arrive -- you will be glad you did. I also wanted to call out Jim McKenzie who was a terrific source of information about each car we purchased. I think he may have wrote the book on BMW specifications! More

Painless purchase!! I was in the market for a VW Passat. I came across "the one" at Herb Chambers BMW-mini of Boston. First off I felt like I would get the quick run arou I was in the market for a VW Passat. I came across "the one" at Herb Chambers BMW-mini of Boston. First off I felt like I would get the quick run around because I was there to even look at BMWs. That was not the case at all with this dealership. First interaction was made with Steve Burns, who was also business with other potential buyers but made it very clear he was there to answer any and all questions I had. He kept checking in with my family and I as we looked around and waited for the car to be brought down for the test drive. I purchased the car on the spot. Steve was quick to make this experience as quick and non stressful as possible. He went over and beyond with his professionalism and kindness doing things that were not required of him but showed true colors and that is something I take note of. Originally I was a bit bummed at not being able to have the car delivered to me as I drove to Boston (60 miles) twice already, but because he could not make that happen he opted to come in on his day off a day earlier for me to be able to pick it up. My experience with everyone at Herb Chambers was very pleasant, I would most definitely recommend the dealership and Steve Burns to help you out when it comes to purchasing your next vehicle! More

12 year strong relationship and going I'm not going to make this a lengthy review as sometimes less is more . I've been a loyal customer at Herb Chambers BMW for the past 12 years and ju I'm not going to make this a lengthy review as sometimes less is more . I've been a loyal customer at Herb Chambers BMW for the past 12 years and just purchased new vehicle which at the end of this lease will make it 15 years . They always go above and beyond in every way possible to provide a " FABULOUS EXPERIENCE " Simply put , when you find something perfect in life you don't walk away . Ahmed , CHEERS to you and your colleagues and most importantly your manager Melissa . More

Best car I have ever owed I just got my new 2016 BMW 340 xi! I worked with Kevin Bugbee to find exactly the car I wanted. Kevin was fantastic! He searched all over the east coa I just got my new 2016 BMW 340 xi! I worked with Kevin Bugbee to find exactly the car I wanted. Kevin was fantastic! He searched all over the east coast to find the color and options I wanted. After a week driving my new car it has exceeded all of my expectations. More