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Herb Chambers BMW of Boston
Boston, MA
2,386 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,386 reviews
June 21, 2023
James in Service was very helpful in explaining what needed to be done when I first got there. The Service Technician sent a very helpful video by text showing the problem he discovered during his inspe needed to be done when I first got there. The Service Technician sent a very helpful video by text showing the problem he discovered during his inspection. James then helped me understand what extra needed to be done. The work was completed in the predicted time. Complementary Lyft rides to home and back were a nice extra touch. More
by DBH
Employees Worked With
June 20, 2023
Higor is the best- attentive, helpful and sincere. I go to him every time. He makes the experience rather pleasant. I go to him every time. He makes the experience rather pleasant. More
by Greg
Employees Worked With
June 20, 2023
The best BMW service dealer in Massachusetts. My service specialist was Higor. He was great at communicating with me and made sure the services on my car were done correctly My service specialist was Higor. He was great at communicating with me and made sure the services on my car were done correctly More
by Chris
Employees Worked With
June 19, 2023
Higor was very helpful knows exactly his stuff, welcoming and professional, I highly recommend his consultation and his advices All good. and professional, I highly recommend his consultation and his advices All good. More
by Majikdz3626
Employees Worked With
June 18, 2023
Outstanding service ! Service advisors provide accurate and reliable advice on all proposed services! I consider their advice honest and trustworthy! Service advisors provide accurate and reliable advice on all proposed services! I consider their advice honest and trustworthy! More
by pan vokonas
June 16, 2023
Kevin was extremely helpful and accommodating. I appreciated his patience and willingness to lend a hand. I appreciated his patience and willingness to lend a hand. More
by Jmbrehm
Employees Worked With
June 15, 2023
Excellent customer service comprehensive vehicle repair report quality workmanship very trustworthy n good value without pushing unnecessary work James Gibbons is a super advisor. Thanks! report quality workmanship very trustworthy n good value without pushing unnecessary work James Gibbons is a super advisor. Thanks! More
by MW
Employees Worked With
June 15, 2023
Kevin Bugby is by far the most informed, honest, and easiest to work sales associate that I have ever worked with. His knowledge of the product he sales is superior bar none. If you are looking for a easiest to work sales associate that I have ever worked with. His knowledge of the product he sales is superior bar none. If you are looking for a satisfactory experience , someone who will be there for you even after the purchase of the car, then Kevin is you guy! More
by coca
June 13, 2023
Abdou was able to find me a car much faster than I had anticipated. Very responsive to texts and had a kind attitude. anticipated. Very responsive to texts and had a kind attitude. More
by Almostafa95
Employees Worked With
June 13, 2023
Kevin has always been a huge help. Not only with my own vehicle purchases but with friends who are in the market and with placing an order for a company car. He’s incredible at what he Not only with my own vehicle purchases but with friends who are in the market and with placing an order for a company car. He’s incredible at what he does and is very quick to respond when you have a question. A+ every time. More
by ebrom
