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Herb Chambers BMW of Boston
Boston, MA
2,402 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,402 reviews
January 01, 2023
Higor is always eager to assist and easy to work with. Recently my 2013 BMW 5 series needed significant work. Things still weren’t right after the first repair because of multiple issues with the car. Whe Recently my 2013 BMW 5 series needed significant work. Things still weren’t right after the first repair because of multiple issues with the car. When I brought this to Higor’s attention, he made things right. He was accommodating. He is always very thoughtful and respectful. More
by frank.cevetello
Employees Worked With
December 31, 2022
Jing was fantastic and made the car buying process smooth and easy. As a long time customer, I always appreciate the great service/experience and easy. As a long time customer, I always appreciate the great service/experience More
by T
December 31, 2022
Badis is the best! Wife and I have purchased 4 BMWs with Badis and he always has everything covered and treats us like family! Wife and I have purchased 4 BMWs with Badis and he always has everything covered and treats us like family! More
by rsquire87
December 30, 2022
I came in to replace a flat tire. I am satisfied with the service. Service advisor is friendly and helpful. I am satisfied with the service. Service advisor is friendly and helpful. More
by hlolz2222
Employees Worked With
December 30, 2022
Streamlined transaction for the acquisition of a new car and trade-in. Advisor was efficient and on point with my needs. and trade-in. Advisor was efficient and on point with my needs. More
by Pierric Senay
December 29, 2022
Very fine service . Although the service required was a surprise ( new gas tank ) , Higor was very understanding , and helpful considering the timing constraints of my Although the service required was a surprise ( new gas tank ) , Higor was very understanding , and helpful considering the timing constraints of my upcoming trip to NH . The car was ready as committed . More
by wkosull
Employees Worked With
December 29, 2022
Explained everything gave options but was extremely expensive to have a car with 40000 miles need over 8000 in repairs. expensive to have a car with 40000 miles need over 8000 in repairs. More
by Athena
December 27, 2022
Ahmed has as been very helpful and resourceful. With his excellent service, attitude and thoughtfulness. I surely will be back and referring him to my relatives and friends. With his excellent service, attitude and thoughtfulness. I surely will be back and referring him to my relatives and friends. More
by Eleanorlee3
Employees Worked With
December 27, 2022
Service rep Higor Teixeira from Herb Chambers Bmw Boston is a great asset to herb chambers, exceptional customer service, detail oriented and he goes out of his way to get problems solved. I only request is a great asset to herb chambers, exceptional customer service, detail oriented and he goes out of his way to get problems solved. I only request Higor when I need services there. More
by sdiazbock
Employees Worked With
December 23, 2022
I received a text that my car would be ready upon arrival the car was still being worked on when I arrived and had to wait another 30 minutes for me to pick up my car..Also when I went to drop off the loaner the car was still being worked on when I arrived and had to wait another 30 minutes for me to pick up my car..Also when I went to drop off the loaner car the woman at the front desks was eating a half pint of Hagen Daz ice cream and could barely understand her.Very unprofessional .I have been buying cars from herb for a while and the service seems to be getting worse! More
by Chris
