Herb Chambers BMW of Boston

Always a great, seamless experience with Ahmed. Always seams to know my style of cars I like to drive and with all the options. Always seams to know my style of cars I like to drive and with all the options. More

I was greeted warmly, moved efficiently through the process and received my car back in good shspe process and received my car back in good shspe More

Very professional dealership that focuses on helping customers find what they need instead of “selling”. Pricing is transparent and services are prompt. customers find what they need instead of “selling”. Pricing is transparent and services are prompt. More

Who’s in for three things regular service call I had a light on on the dashboard and I needed the cover to my gas cap. I wasn’t told until late afternoon that they had to order apart, and they wouldn’t be light on on the dashboard and I needed the cover to my gas cap. I wasn’t told until late afternoon that they had to order apart, and they wouldn’t be able to get for several days. i’m in Somers in Kennebunk Maine so I just called the dealership up in Westbrook and they’re ordering it and they’re going to put it in. Additionally when I pulled out I see the same stupid light on the dashboard so I guess that’s one out of three not too good. Additionally I was the one that kept having to call over there to get the information rarely get anything from them first. Very unhappy More

Tried to order an i4M50 from Janelli. Wouldn’t call me back. Made an appt to have a “conference call” when I could order the car but she never called. I tried multiple times. It was reall Wouldn’t call me back. Made an appt to have a “conference call” when I could order the car but she never called. I tried multiple times. It was really disappointing for me because I was on vacation and I missed out on several family events to make sure I was available when Janelli c Finally called. She never did. I emailed the manager—no reply. Never thought it would be so difficult to give away $80k. More

I couldn't be happier with the level of service I received with my recent purchase. Kevin was dedicated to finding the right car to fit my needs. Hes very responsive and easy to get ahold of for upd received with my recent purchase. Kevin was dedicated to finding the right car to fit my needs. Hes very responsive and easy to get ahold of for updates. There is no question that I will keep coming back in the future. More

Very attentive service. Jurell was great; he heard everything I said. Highly recommend this location. Jurell was great; he heard everything I said. Highly recommend this location. More

Very deceptive and negligent waste of time, at least for selling a car to them. They messaged me saying they were interested in my used car, but made it seem like they were a private buyer. I told them I selling a car to them. They messaged me saying they were interested in my used car, but made it seem like they were a private buyer. I told them I had a current offer from CarMax and asked if they could beat it. They told me to come over so they could look at the car. Once I came in, after fighting traffic to get there, they told me CarMax was a scam and that I would be lucky to get 3/4 of the price CarMax had quoted me, and that even in perfect condition, the trim and model year isn't worth what CarMax had offered me. This is information that could have been found by them without seeing my car in person, and without making me come in and wasting two hours of my workday. They then proceeded to lie and say that CarMax would nickel and dime me on every ding and the offer I had in hand wasn't the amount I would actually receive. I went to carmax after that and was in and out with a check in 30 minutes for the quoted amount. More

This dealership has consistently provided me with exemplary service for over seven years. Thank you for all your persistent hard work and diligent effort in helping me maintain the quality of my veh exemplary service for over seven years. Thank you for all your persistent hard work and diligent effort in helping me maintain the quality of my vehicle over time in the best way possible via providing me with superior customer service throughout! More

Service appointment today and Higor and the team were fantastic. Waited for car and took exactly the time he said. Great service and attention. fantastic. Waited for car and took exactly the time he said. Great service and attention. More