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Herb Chambers BMW of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,558 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,558 reviews

March 22, 2023

Outstanding customer service in both sales and service. Would choose Herb Chambers over any other dealership in Greater Boston. More

by LSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik Shahi
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Mar 23, 2023 -

Herb Chambers BMW of Boston responded

Thank you for trusting the Herb Chambers BMW of Boston team with your automotive needs! We're grateful for your business, as well as your kind review, and look forward to seeing you at your next visit!

March 22, 2023

James in the service department was great to work with. Friendly, helpful and knowledgeable! So nice to be greeted with a great attitude and pleasant demeanor. More

by cuddypamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the kind review! We're thrilled to hear you enjoyed working with James and we hope to see you again next time here at Herb Chambers BMW of Boston!

March 16, 2023

I had a good service experience with Higor. He’s clear about the level of importance of various repairs and didn’t push me into anything I didn’t want or need. More

by roger3190
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
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Mar 17, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the kind review! We're happy to hear Higor provided you with excellent service during your visit and we hope you won't hesitate to reach out if our Herb Chambers BMW of Boston team can assist you with any future automotive needs!

March 11, 2023

Impeccable and prompt service by my advisor, Julieth and Jose who took my car in. More

by BMW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janely Canuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2023 -

Herb Chambers BMW of Boston responded

Thank you! Julieth and Jose appreciate your five-star review! We hope you come to visit us again! - Herb Chambers BMW of Boston

March 11, 2023

Excellent service, I am sure tell a other people, my experience was great, and coming back again. More

by Nelson Garzón
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julieth Piñeros
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Mar 14, 2023 -

Herb Chambers BMW of Boston responded

Thanks for giving us the opportunity to earn your business, Nelson! We appreciate you recommending us to others and look forward to seeing you again next time here at Herb Chambers BMW of Boston!

March 11, 2023

Last minute apt 1st time customer Met joell He was super cool Got us in and out Wonderful experience More

by Gpgenovese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joell
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Mar 14, 2023 -

Herb Chambers BMW of Boston responded

It's great to hear that our team got you in and out quickly! Thank you for coming to Herb Chambers BMW of Boston!

March 09, 2023

I’ve been going to Herb Chambers BMW & Mercedes Dealer for a while. Although I like BMW better. People are very attentive from sales associates to Service People and advisor s. Juliette was my advisor la More

by Keyllaking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julieth Advisor , Higor Teixeira
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Mar 09, 2023 -

Herb Chambers BMW of Boston responded

Thank you for trusting Herb Chambers BMW of Boston with your business! Juliette & the team are grateful for your continued support and look forward to seeing you again next time!

March 08, 2023

Huge shout out to my man Joel, and BMW of Boston as a whole. They always take good care of me and my vehicle when needed! More

by 5SeriesL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
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Mar 09, 2023 -

Herb Chambers BMW of Boston responded

Thanks for trusting Joel & the Herb Chambers BMW of Boston team with your business! We appreciate your continued support and look forward to your next visit!

March 07, 2023

James was great, he took care of all my car's issues, he went above and beyond More

by Brigita528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Herb Chambers BMW of Boston responded

We're happy to hear James took such great care of you! Thanks for trusting Herb Chambers BMW of Boston with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

March 02, 2023

Great communication about what was wrong with my car and what it would take to get it fixed. More

by rosary-legwork.0u
Recommend Dealer
Yes
Employees Worked With
Julieth Pineros
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Mar 03, 2023 -

Herb Chambers BMW of Boston responded

Thank you for sharing your 5 stars! -Herb Chambers BMW of Boston

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