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Herb Chambers BMW of Boston
Boston, MA
2,464 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,464 reviews
November 01, 2022
Kevin has been taking care of our purchases and leases for years. He is outstanding!! We love our cars! for years. He is outstanding!! We love our cars! More
by brendawarshaw
October 31, 2022
Went in for a simple oil change. Took 2.5 hours with an appointment. Just too long!!! Took 2.5 hours with an appointment. Just too long!!! More
by Cart8796
Employees Worked With
October 28, 2022
Easy appointment And very helpful service person. I was sent a video of the review of the car and promptly informed about some additional issues that we had discussed. Excellent experience. I was sent a video of the review of the car and promptly informed about some additional issues that we had discussed. Excellent experience. More
by Mjstone929
Employees Worked With
October 27, 2022
Mark Raven in the service department is a super star . He is knowledgeable helpful and professional. I was in and out in just over an hour and that was because Mark was paying attention and kept a watchfu He is knowledgeable helpful and professional. I was in and out in just over an hour and that was because Mark was paying attention and kept a watchful eye on my vehicle. More
by dlgoldman
Employees Worked With
Mark Raven
October 26, 2022
James was great to work with. He kept me informed throughout the day. I’m very happy with his efforts. He kept me informed throughout the day. I’m very happy with his efforts. More
by Garypcormierconsulting
Employees Worked With
October 26, 2022
Dealership is always very helpful and knowledgeable. The service department is outstanding , always efficient and friendly! The service department is outstanding , always efficient and friendly! More
by Fran
Employees Worked With
October 26, 2022
Great experience with Higor and the team. I continue to be impressed by the service department in Boston. I continue to be impressed by the service department in Boston. More
by BrettCline
Employees Worked With
October 26, 2022
Disappointed in the 4:30 wait time for my vehicle. Also no air was added to my tires and my Bluetooth with all my settings was erased. Also no air was added to my tires and my Bluetooth with all my settings was erased. More
by tds914
Employees Worked With
October 25, 2022
Excellent sales AND service. Had my 5 year old BMW serviced. Got a thorough review of the car including what needed to be done as well as other updates I might consider. Had my 5 year old BMW serviced. Got a thorough review of the car including what needed to be done as well as other updates I might consider. More
by skeurth
Employees Worked With
October 21, 2022
Great service, always does a good job with our BMW. Service is timely and the cost competitive compared to other dealerships. Service is timely and the cost competitive compared to other dealerships. More
by Happy.mom
Employees Worked With
