Herb Chambers BMW of Boston

Great experience with Higor in Service. He was attentive about the service issues and also was able to give me some input on my end-of-lease process. He was attentive about the service issues and also was able to give me some input on my end-of-lease process. More

I had a great experience at BMW-Boston. Just ask for Badis. He was very thorough and knowledgeable with excellent customer service and attention-to-detail. The process was stress free and p Just ask for Badis. He was very thorough and knowledgeable with excellent customer service and attention-to-detail. The process was stress free and pleasant. More

This was my first time and I will say they are great and I will bring my car back the again for any other service needs I will bring my car back the again for any other service needs More

Good dealership. Best volume dealer in Boston so if you looking for a special car -this is a place to go. Pretty honest and knowledgeable sales people. Most convenie Best volume dealer in Boston so if you looking for a special car -this is a place to go. Pretty honest and knowledgeable sales people. Most convenient place to service car in Boston too. Quick and efficient More

All went smoothly. The paperwork went well. My questions were well answered. Overall a good experience The paperwork went well. My questions were well answered. Overall a good experience More

Great service experience with Samik. He is fantastic. Terrific advice, communication and service. Have always had a great experience at Herb Chambers. He is fantastic. Terrific advice, communication and service. Have always had a great experience at Herb Chambers. More

Horrible experience at the Chamber BMW. Told me it would be 2-3 hours. The cat didn’t go to the Technican until after 3 hours. After calling many time I couldn’t get answer what was going o Told me it would be 2-3 hours. The cat didn’t go to the Technican until after 3 hours. After calling many time I couldn’t get answer what was going on with my car. They kept it overnight. The next day I called 7 times & a few times actually spoke to a service rep. They couldn’t give any info except for it’s with the technician. 24 hours went by & I finally went there and got a service rep to go upstairs to check on my car. They needed to order parts & would be in 2-3 weeks. Why couldn’t they tell me the day before. So chaotic at BMW & seemingly incompetent. More

Not sure why all the poor reviews, but I have had nothing but positive experiences with this dealership. As for someone that has had many, many cars in my lifetime, buying my 3rd BMW was a no brainer and thi but positive experiences with this dealership. As for someone that has had many, many cars in my lifetime, buying my 3rd BMW was a no brainer and this store seemed to have more stock of certified cars than any other. Ill always gravitate back to a Herb Chambers, since I bought two Lexus from the Sharon store and had a great experience with their sales and service (although I would never by another Lexus, but thats a different story). Herb Chambers dealerships are all about exceptional customer service and great relationships for the long term which is what I like. From start to finish, this dealership had great communication from online, text and in person and Ahmed, my sales person was exceptional, friendly and professional and I could not ask for anything better. Great service, great people and quality cars , I would highly recommend this dealership. The location is not ideal, and it is a smaller dealership with mostly cars in the showroom, but they do an excellent job. More

The staff is highly knowledgeable and efficient. Services are fast and no waiting. Also provides ride when car in service Services are fast and no waiting. Also provides ride when car in service More

BWM Boston is a very friendly dealership. Badis made the buying process very easy and simple. Highly recommend Badis made the buying process very easy and simple. Highly recommend More