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Herb Chambers BMW of Boston

Boston, MA

4.8
2,388 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,388 reviews

July 08, 2022

Hadi Eslami in sales was exceptional. He took incredibly good care of us as long standing customers. Mark Ravin in Service has always taken care of our cars and now we found a hopefully More

by LongtimeBMWBuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Herb Chambers BMW of Boston responded

Thank you for the review. As a valued customer, we appreciate the feedback and will make sure it gets addressed with the appropriate members of our team. Please don't hesitate to reach out directly if you'd like to discuss the situation in greater detail. Thanks again, Melissa Steffy - General Manager - msteffy@herbchambers.com

July 07, 2022

Excellent service department. Higor was fantastic! He explained everything and helped provide an honest opinion. More

by cd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Herb Chambers BMW of Boston responded

Thank you for visiting Herb Chambers BMW of Boston! We're happy to hear Higor made your experience a great one and we hope to see you again next time. Take care!

July 06, 2022

Julieth was great to work with knowledgeable and friendly. My concerns were addressed and understood, vey professional. More

by Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julieth
Jul 07, 2022 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to share your comments! We look forward to passing this review along to Julieth! See you next time at Herb Chambers BMW of Boston!

July 02, 2022

Great service. Took care of me and were honest about which repairs my car actually needed. More

by Arthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julieth
Jul 06, 2022 -

Herb Chambers BMW of Boston responded

Each and every day, we strive to be excellent. Ratings like yours are always our goal! - Herb Chambers BMW of Boston

July 01, 2022

xxxxx was very thoughtful and knowledgeable when it came to repairing my wife’s X-3. More

by segladman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Herb Chambers BMW of Boston responded

Thanks for the five stars! We hope to see you back here at Herb Chambers BMW of Boston for all of your future auto needs!

June 30, 2022

Kyle, James, Igor are the best at their trade. All very consumer centric. Pro’s and are compelling reasons to shop Herb Chambers. More

by Hurrah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lagas, Jasper Abreu
Jul 07, 2022 -

Herb Chambers BMW of Boston responded

Thanks for the five stars! We're glad to hear that Kyle, James, Igor, and the rest of the crew could assist you and we hope to see you back for all of your future auto needs! -Herb Chambers BMW of Boston

June 30, 2022

Service is spectacular for Porsche and BMW. They keep you informed, send videos of any issues they are seeing, fix the problems quickly and return your car clean! More

by jhdevoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Colon
Jul 01, 2022 -

Herb Chambers BMW of Boston responded

Thank you for your review! We're so happy that our team provided you with excellent service! See you next time at Herb Chambers BMW of Boston!

June 30, 2022

Everyone very polite and helpful, conscious and respectful of my time. They kept me posted on the progress More

by wjsboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Herb Chambers BMW of Boston responded

Thanks for the five stars! We're honored to hear that your experience with the crew here at Herb Chambers BMW of Boston was such a positive one and we hope to see you back!

June 30, 2022

Basis and his team were great to deal with. The sales, transaction, and delivery process went smoothly. I highly recommend Badis for your next car purchase. More

by Adam C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Badis Boussetta
Jul 01, 2022 -

Herb Chambers BMW of Boston responded

Hi Adam, thank you for choosing Badis and the rest of our team at Herb Chambers BMW of Boston!

June 30, 2022

Fast, attentive, really pleasurable experience in having my car’s state inspection done . Very comfortable waiting room, too! More

by mckey.berkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Herb Chambers BMW of Boston responded

Thank you for sharing your experience working with our team at Herb Chambers BMW of Boston! We look forward to seeing you next time!

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