Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers BMW of Boston
Boston, MA
2,402 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,402 reviews
December 30, 2021
Very pleased with expertise and attitude of all persons Very pleased with expertise and attitude of all persons especially Higor and the parts department. Very pleased with expertise and attitude of all persons especially Higor and the parts department. More
by Nhaven7
December 30, 2021
As a woman, it is not easy to be treated with respect when car shopping. Badis was authentic and honest but most importantly, respectful. Smoothest car shopping yet! when car shopping. Badis was authentic and honest but most importantly, respectful. Smoothest car shopping yet! More
by AJ
Employees Worked With
Badis Boussetta
December 30, 2021
Typically great experience. However this time was poor. Lack of communication from service advisor. $190 to tighten a bolt! Not sure what has happened to the service department. Lack of communication from service advisor. $190 to tighten a bolt! Not sure what has happened to the service department. More
by Henry2013
Employees Worked With
Can’t recall name
December 30, 2021
After waiting 3 hrs for the work to be done, I stood around for 45 minutes to get the car. The Service advisor totally ignored me and couldn't care less about the hold up and delay once I was done with around for 45 minutes to get the car. The Service advisor totally ignored me and couldn't care less about the hold up and delay once I was done with him. Customer experience has gone from good to 'never going back again' - sad part is they probably don't care. I would not go here, look for alternative dealers. More
by Raj
Employees Worked With
Samuel Dias
December 30, 2021
Great service in pick up drop off and service quality. Team members very responsive in communications Team members very responsive in communications More
by Will
Employees Worked With
December 28, 2021
This dealership is very helpful with any questions regarding your vehicle. They try to get you in as quick as possible and work hard to fix all issues! regarding your vehicle. They try to get you in as quick as possible and work hard to fix all issues! More
by Babyo49
Employees Worked With
Samuel Dias
December 23, 2021
James Gibbons, my service advisor for many years, once again took excellent care of my car, my loaner needs, and made the whole service experience delightful. again took excellent care of my car, my loaner needs, and made the whole service experience delightful. More
by JoeC7505
December 23, 2021
We walked in. We met Nick. We sat down for a few min. We were interested in an X3. He had one on the lot, which he kindly let us have a test drive in. We then went back to his desk. He was patient, accommod were interested in an X3. He had one on the lot, which he kindly let us have a test drive in. We then went back to his desk. He was patient, accommodating, kind, very upfront, very personable, and genuinely honest. More
by Guido Meade
Employees Worked With
December 21, 2021
They do excellent repair work in a timely fashion and communicate very well about the work. The staff are very attentive, helpful and friendly. communicate very well about the work. The staff are very attentive, helpful and friendly. More
by BH
