Herb Chambers BMW of Boston - Service Center

Excellent service, I am sure tell a other people, my experience was great, and coming back again. experience was great, and coming back again. More

Last minute apt 1st time customer Met joell He was super cool Got us in and out Wonderful experience super cool Got us in and out Wonderful experience More

Huge shout out to my man Joel, and BMW of Boston as a whole. They always take good care of me and my vehicle when needed! whole. They always take good care of me and my vehicle when needed! More

James was great, he took care of all my car's issues, he went above and beyond went above and beyond More

Great communication about what was wrong with my car and what it would take to get it fixed. what it would take to get it fixed. More

Efficient service. Good amenities. I really appreciated the Lyft service, it made getting back and forth from the dealership much easier. Good amenities. I really appreciated the Lyft service, it made getting back and forth from the dealership much easier. More

I’ve taken my car to several BMW’s across 3 different states, and this is the first bad experience I’ve had. My car went in for very routine (few hours worth) work. I had to reach out for updates about m states, and this is the first bad experience I’ve had. My car went in for very routine (few hours worth) work. I had to reach out for updates about my car every step of the process. I finally called on day 3 to check if my car was ready and was told that it had been for days (why didn’t anyone tell me?). On top of this, I got in my car and within a day or two noticed some white smoke coming from my engine. After some searching, I discovered that my coolant was completely empty - it was 100% dry! The fact that no one noticed or told me about this is pretty unfathomable. Overall, just a really poor experience with BMW. More

I was able to quickly make an appointment. The dealership provided a loaner, and made the necessary repairs fast, within 2 days. Overall, great service! The dealership provided a loaner, and made the necessary repairs fast, within 2 days. Overall, great service! More

It’s always a great experience when I leave my car there. And the only thing to improve: it’s take long time to get a car after paying And the only thing to improve: it’s take long time to get a car after paying More

Explained in detail including video what service was presently needed and what service could be delayed until the next service date. The BMW service manager, Hank and my service advisor assigned to me presently needed and what service could be delayed until the next service date. The BMW service manager, Hank and my service advisor assigned to me were very helpful addressing my concerns. Recommend BMW without any reservations. More