Herb Chambers BMW of Boston - Service Center

James Gibbons, my service advisor for many years, once again took excellent care of my car, my loaner needs, and made the whole service experience delightful. again took excellent care of my car, my loaner needs, and made the whole service experience delightful. More

They do excellent repair work in a timely fashion and communicate very well about the work. The staff are very attentive, helpful and friendly. communicate very well about the work. The staff are very attentive, helpful and friendly. More

There is all very high commitment to customer service and top notch quality workmanship. The managers, service technicians and administrative staff always go the extra mile to assure complete customer satis top notch quality workmanship. The managers, service technicians and administrative staff always go the extra mile to assure complete customer satisfaction. From my experience, Herb Chambers of Boston is in a class by itself, and really understands all concepts of putting the customer first. More

Great customer service. Very happy with work done to vehicle. Service advisor Samek Is very knowledgeable. vehicle. Service advisor Samek Is very knowledgeable. More

very helpful diagnosing issues and providing support with Chambers amenities, i.e. video inspection, courtesy rides, text messaging etc Chambers amenities, i.e. video inspection, courtesy rides, text messaging etc More

It was a pleasure working with Jurell and the entire repairs team. Online Payment method is a great time saver. repairs team. Online Payment method is a great time saver. More

Great service!! Always deliver on what they say they are going to do. I will go back going to do. I will go back More

Excellent service department. Very personable, attentive, and good to deal with. Albeit, all of my work was covered under warranty. No hassles. and good to deal with. Albeit, all of my work was covered under warranty. No hassles. More

A sudden cold snap caused the battery in my 2015 335ix GT to begin failing. Rather than wait for complete failure I made an emergency call to Herb Chambers BMW of Boston and they took me immediately and allo to begin failing. Rather than wait for complete failure I made an emergency call to Herb Chambers BMW of Boston and they took me immediately and allowed me to wait as they diagnosed and replaced the unit. Research on the internet convinced me that going to the dealer for this was essential due to the complexity of the systems on the car. Battery service used to be just a quick call to the AAA. Now it’s a $600 operation. More

The best experience always! Matt is always there to help…going way above and beyond for a customer. That’s why I’ll always be a Herb Chambers customer help…going way above and beyond for a customer. That’s why I’ll always be a Herb Chambers customer More