Herb Chambers BMW of Sudbury

Highly organized, timely and accurate communication, spacious and clean waiting areas, very knowledgeable service adviser and service on vehicle completed on time exactly to the work order. spacious and clean waiting areas, very knowledgeable service adviser and service on vehicle completed on time exactly to the work order. More

It was an easy drop off and pick up. And the work was done in a few hours. Thanks And the work was done in a few hours. Thanks More

Thank you so much for your excellent service. You squeezed me in the early morning and had my car ready in the afternoon. Not only that but you called and paid for an uber to take me home after You squeezed me in the early morning and had my car ready in the afternoon. Not only that but you called and paid for an uber to take me home after my drop off. Wow! That's what I call good service. Thank you. Susan More

Travis E. as my service advisor has been very patient with my many questions on the service process of my BMW x3 /year 2021 which I purchased at Herb Chambers as my service advisor has been very patient with my many questions on the service process of my BMW x3 /year 2021 which I purchased at Herb Chambers BMW of Sudbury in 2021. Also I have been very satisfied with the loaner and car wash and interior vacuuming every time I bring the car for its annual maintenance, Herb Chambers Dealerships have a good reputation with service and customer service from my experience. More

Tammy was excellent in helping us secure a good deal for the car! The entire process was effortless. the car! The entire process was effortless. More

My wife and I needed to find a car quickly due to an accident she was in, so we were constrained by this situation. After we explained our situation to Jack, he worked with us to find the options that accident she was in, so we were constrained by this situation. After we explained our situation to Jack, he worked with us to find the options that made the most sense for us and then ensured we'd get the car we needed within the required timeframe. We live a couple of hours away from Sudbury and initially went into the dealership while in the area to check out BMWs. But after working with Jack, we were convinced that buying the vehicle with him was the right choice. Jack was courteous and understanding of our situation, answered all of our questions, and matched a car to our needs. Jack went out of his way to make a long-distance transaction easy and convenient. He even delivered the vehicle to us! I would highly recommend working with Jack and the entire BMW of Sudbury team! More

Tora Liu was my sales person and he worked nicely to help me get a good deal. He also managed to deliver the car 2 days earlier. me get a good deal. He also managed to deliver the car 2 days earlier. More

Tony was a great ambassador for a recent car purchase. Clearly explained the different models and options for each. Not a pressure conversation or one that pushed to the most expensive option. Delivery an Clearly explained the different models and options for each. Not a pressure conversation or one that pushed to the most expensive option. Delivery and pickup was seamless and support from the BMW of Sudbury was excellent, and Tony spent over an hour ensuring understanding of vehicle systems and configuration of car settings. Couldn’t recommend more highly! More

I had an incredible experience at Herb Chambers BMW of Sudbury. After being completely disappointed by another dealership, I called and spoke with Renato—he listened to my concerns, found the exact car I Sudbury. After being completely disappointed by another dealership, I called and spoke with Renato—he listened to my concerns, found the exact car I wanted, and got everything moving quickly and smoothly. Chad in Finance was professional, efficient, and easy to work with. Nick, the salesman, made sure I understood every feature of the car before I left the lot. These three completely turned a frustrating situation into a fantastic one. The vibe they create—being so customer-focused and solution-driven—made a huge difference in the overall dealership experience. They were friendly, knowledgeable, and genuinely great to work with—and I’m not the easiest customer to impress. Herb Chambers is lucky to have Renato, Chad, and Nick on their team—and they better work hard to keep them! I’ll be back in 35,000 miles for a refresh—and I’ll only be going to BMW of Sudbury. More

A very efficient and pleasant buying experience. Highly recommended and accommodating staff! Definitely deal with them again. Highly recommended and accommodating staff! Definitely deal with them again. More