Herb Chambers BMW of Sudbury

Service was fast, honest and helpful. It’s a far drive for me to go to this location but it’s worth it for me to go to this location but it’s worth it More

I recently purchased a 2022 x3 from BMW of Sudbury. The salesman I worked with was Josue Bulux. Two characteristics put him in the 5 star category. 1) Passionate about the product he sells. Every appoi salesman I worked with was Josue Bulux. Two characteristics put him in the 5 star category. 1) Passionate about the product he sells. Every appointment and every phone call was the same. 2) Very effectively dealt with my factory order in terms of managing expectations. We've all heard of the supply chain issues auto manufacturers are dealing with. By setting a realistic expectation rather than what I wanted to hear as we were finalizing the sale, the overall experience with Josue ends as a 5 star. Couldn't be happier with my purchase or the experience getting there! More

Beautiful showroom.. efficient staff..helpful with questions..attentive.. no waiting to get service.. taken on time.. kept up to date with progress.. questions..attentive.. no waiting to get service.. taken on time.. kept up to date with progress.. More

It was fortunate for this dealership to have Mr. Wilson Dowridge on its sales team. Wilson has a nice personality and is very helpful! I didn’t plan to buy a car on the day of visiting this dealer’s showro Dowridge on its sales team. Wilson has a nice personality and is very helpful! I didn’t plan to buy a car on the day of visiting this dealer’s showroom but ended up buying a car because of his help. I had a good experience with this dealership’s sales team and like the car I purchased! More

This is one of the nicest dealerships I've been to.Vence This is one of the nicest dealerships I've been to. Vence was great! He helped me pick the right car. Very knowledgeable about cars! If you are looki This is one of the nicest dealerships I've been to. Vence was great! He helped me pick the right car. Very knowledgeable about cars! If you are looking for a new car or have questions, get in touch with him! Thanks again! More

Easy to make appointments the service staff are friendly and knowledgeable. No pressure on getting the work done that they recommend. and knowledgeable. No pressure on getting the work done that they recommend. More

I stopped by the dealership even if I live 40 min from there because I heard that it was the best I could find. I had no clear idea and I needed advice. I was not disappointed! Wilson was great and helped there because I heard that it was the best I could find. I had no clear idea and I needed advice. I was not disappointed! Wilson was great and helped us through all steps of the process, including finding a new vehicle for us when the one that we chose was delayed. Chad was also very easy to work with and nobody was pushy, ever. Kudos also to Lisandro, who introduced me to the car operation and who is very knowledgeable. Thank you HC for the great experience, we will be back soon for another car! More

They were able to diagnose the issue and fix it quickly that was awesome but no one introduces themselves you don’t know who you are speaking with and who to ask questions. that was awesome but no one introduces themselves you don’t know who you are speaking with and who to ask questions. More

Service advisor is great - very customer focused, competent and timely. Entire service team works hard to please the customer. Like the new video explanation the service technician uses to explain th competent and timely. Entire service team works hard to please the customer. Like the new video explanation the service technician uses to explain the diagnosis of the car’s problem. More

Ethan was a great service manager. They. It only checked the issue I went in for, they fix another small problem. the issue I went in for, they fix another small problem. More