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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,115 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,115 reviews

October 04, 2024

Service was excellent and the advisor was professional In and out quick did not have long wait time More

by mdb51599
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steve Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Albertian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Herb Chambers BMW of Sudbury responded

This is great to hear! Thank you for coming to Herb Chambers BMW of Sudbury!

September 29, 2024

Service was slipping here! Last few visits have been terrible. Brie (new) saved it. Awesome. More

by Service Team Getting Better
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brie
Oct 01, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for the review and feedback. We're happy to hear Brie made your recent visit a great one. Take care and please don't hesitate to reach out if you'd like to share anything further! - The Herb Chambers BMW of Sudbury Team

September 28, 2024

I was taken care very professionally and everything was explained with details of the service that was being provided and the time it was going to take, with the necessary accommodations while waiting for More

by willy ogando
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
LAURA PRODELL
Sep 28, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Willy, we're glad to hear you had a professional and detailed experience at Herb Chambers BMW of Sudbury. We look forward to serving you again! Have a great ride!

September 27, 2024

I worked with service advisor Travis Ewen when my car went in for a recent service appointment. He did a great job assisting me by reviewing in a non-hurried manner everything noted about my car after it More

by CoastalDriver
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! We're glad to hear that Travis provided thorough and attentive service during your visit to Herb Chambers BMW of Sudbury. We appreciate the feedback and look forward to assisting you again in the future! Safe travels!

September 27, 2024

Jonathan was professional, knowledgeable, and personable. He explained the work and billing very well and followed up when my car was ready. I look forward to working with him again. More

by Diane
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jonathan, Customer Service
Sep 28, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Diane, we're delighted to hear that Jonathan provided such excellent service at Herb Chambers BMW of Sudbury. We look forward to serving you again! Have a great ride!

September 26, 2024

Yordanys professionalism exceeded expectations. Very knowledgeable, personable and professional. Stephanie requested him and she always goes over and above for BMWs customers. Thanks to both of the More

by MMN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Phil Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Roffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your positive experience with Yordanys and Stephanie at Herb Chambers BMW of Sudbury! We're delighted to hear that their professionalism and dedication made a great impression. See you next time!

Sep 27, 2024 -

MMN responded

My pleasure well deserved

September 25, 2024

My second purchase in 3 months from this dealership. My sales person Tammy is absolutely in rhythm with her cars, fluid in knowledge of the vehicles. Amr the finance wiz , made night time arrangements More

by Ralph1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nana Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna De Oliveria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Happas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Hovsepian, Courtney Domeij, Jocelyn Perez, Amr Eissa
Sep 26, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for your continued trust in Herb Chambers BMW of Sudbury! We're delighted to hear that Tammy, Amr, and the rest of our team provided such excellent service. Enjoy your new vehicle!

September 23, 2024

Wonderful vehicle care and customer service! My service advisor, Breanne, was thorough with the care and service of my car! Thank you for the video of the condition of my car! More

by dunkjunkjan
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Breanne C. from Service Dept.
Sep 23, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear you had a great experience with Breanne and our team at Herb Chambers BMW of Sudbury! Thanks for sharing your positive feedback, and we're glad the video update was helpful. Safe driving!

September 20, 2024

Terrible service department. They make you wait forever and 50% of the time forget to do simple things like reset the oil light or the service light. Find somewhere else to go More

by SctThomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Painter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Herb Chambers BMW of Sudbury responded

We're disappointed to hear about your experience with our service department. Please reach out so we can address this directly and make things right. Thank you, Sean King - General Manager - sking@herbchambers.com

September 17, 2024

very good . ......etc. see above stars . we liked Evan who did a good job for us. he was not part of the financing More

by nsalpert11
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
evan vasilakeris
Sep 17, 2024 -

Herb Chambers BMW of Sudbury responded

Thanks for the 5-star review! We're glad to hear Evan provided great service at Herb Chambers BMW of Sudbury. Enjoy your new vehicle!

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