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Herb Chambers BMW of Sudbury
Sudbury, MA
2,126 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,126 reviews
December 29, 2023
I find that Herb Chambers is outrageously expensive. In most recent encounter they replaced my battery. $298 for the part and $340 for labor. Took a little over an hour, with most time focused on issue In most recent encounter they replaced my battery. $298 for the part and $340 for labor. Took a little over an hour, with most time focused on issues other than the battery. Pretty stiff hourly rate!!! I admit that they did accommodate my urgent need to get on the road, but I did buy the car from them, so it wasn’t a lot to expect. I just feel like they are fundamentally greedy More
by Rich
Employees Worked With
December 28, 2023
Spectacular from start to finish. Kept fully informed. Service dept was exceptional. Timely and efficient Kept fully informed. Service dept was exceptional. Timely and efficient More
by Miike Barnicle
December 23, 2023
Cassie is wonderful she followed up with how was everything even after the sales . I highly recommend to visit her if you decide to buy bmw everything even after the sales . I highly recommend to visit her if you decide to buy bmw More
by halilgokhanokan
Employees Worked With
Cassie Bell
December 22, 2023
Very professional, helpful and knowledgeable, demonstrating customer care commitment and expertise! Would recommend without any reservation! Happy Holidays! demonstrating customer care commitment and expertise! Would recommend without any reservation! Happy Holidays! More
by Kamen
Employees Worked With
Other Employees :
Michael Walsh Jr., Robert Cappelletti
December 22, 2023
Very Easy ,Salesman Jonas Souza very nice guy to deal with , Great communication, and got me the deal I wanted , came through with all we agreed upon , was a pleasure to deal with him with , Great communication, and got me the deal I wanted , came through with all we agreed upon , was a pleasure to deal with him More
by Joethepaver
Employees Worked With
Jonas Souza
December 22, 2023
Cassie was great to work with! She is very friendly and knowledgeable and made the buying experience very quick and easy. Is was the most efficient experience I've had buying a c She is very friendly and knowledgeable and made the buying experience very quick and easy. Is was the most efficient experience I've had buying a car and look forward to coming back in the future. More
by Rob
December 22, 2023
Manny was great helping us with our car lease renewal at BMW Sudbury. Joe get us through the paperwork smoothly. Dipesh made sure that we have the latest information about the car. Would highly recommend BMW Sudbury. Joe get us through the paperwork smoothly. Dipesh made sure that we have the latest information about the car. Would highly recommend Manny, Joe and Dipesh and this dealership! More
by RT
December 21, 2023
My car was taken in on Wednesday. As I was there waiting on my loaner my advisor Nicholas handed me some paperwork to sign and with in a minute h was telling me to sign the bottom. I As I was there waiting on my loaner my advisor Nicholas handed me some paperwork to sign and with in a minute h was telling me to sign the bottom. I nodded my head and continued reading all the things they wanted me to inissue, as he repeated you can sign on the bottom. As I was finalizing everything he stated no smoking in the car. I thought that was weird considering there were 4 other boxes he didn't feel to mention that needed issues as well. Then he never contacted me after I left a couple of messages saying all I wanted to know was the progress of my vehicle. He finally called me back after speaking with his manager Saturday. Just all around was not happy with the way I was treated or serviced. I will not be going back to this place for nothing else. More
by kevinblair677
Employees Worked With
Nick Sullivan
