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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.6
805 Reviews
Call Service Center (508) 903-5300

805 Reviews of Herb Chambers BMW of Sudbury - Service Center

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November 07, 2023

All of the concerns that I had were addressed in my service visit to BMW SUDBURY recently. I was very happy with the attention that I received. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Jim responded

I was very happy with the recent service visit that I had at BMW SUDBURY for my 2023M 550. My service advisor. Eddie was a pleasure to work with and he got everything done. It also took a lot of pressure off being able to have a loaner car

Nov 07, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you, Jim! We're happy to hear that Eddie and the team made the service process so easy! We look forward to seeing you again! - Herb Chambers BMW of Sudbury

Helpful
November 07, 2023

Greeted by the Happiest people all very accommodating and professional . Clean waiting area . Coffee available while you wait More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Herb Chambers BMW of Sudbury responded

Hey Diane, it's great to know you found our team at Herb Chambers BMW of Sudbury accommodating and professional. We're glad the waiting area was up to your standards! Thanks for sharing your experience with us! We'll see you next time. Safe travels!

Helpful
November 05, 2023

Great people, and service. Always getting my car back clean, unlike some other BMW dealers who leave the mats and side door sills in dirt. More

by Mehmet Kocaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Hovsepian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Domeij
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Albertian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe David, person who took my car in. 5 start for his customer relation.
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Nov 06, 2023 -

Herb Chambers BMW of Sudbury responded

Hi Mehmet! We're glad to know that you've had a positive experience with our team at Herb Chambers BMW of Sudbury. We always aim for top-notch service and cleanliness! Thanks for your review.

Helpful
November 03, 2023

Alisha was very helpful and fast to extend my expired ultimate warranty and get the brake, battery and alignment jobs done in time. More

by Sang
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
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Nov 06, 2023 -

Herb Chambers BMW of Sudbury responded

We're glad to know Alisha was able to assist you efficiently at Herb Chambers BMW of Sudbury. We appreciate your feedback and look forward to serving any future needs!

Helpful
November 01, 2023

Nick Sullivan is a great service advisor. He was very helpful during my service visit today. More

by dahai_ding05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick J
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Nov 02, 2023 -

Herb Chambers BMW of Sudbury responded

We really appreciate you taking the time to leave Herb Chambers BMW of Sudbury this awesome review, thank you!

Helpful
October 30, 2023

I had a wonderful service coordinator. Very knowledgeable and attentive to my concerns. Thank you More

by betmot2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Seddon
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Nov 01, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers BMW of Sudbury! We'll see you next time!

Helpful
October 26, 2023

I highly recommend BMW at Sudbury Professional customer service. Nick is very helpful and informative service advisor! Highly recommend working with him! More

by APM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Almeida
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Oct 26, 2023 -

Herb Chambers BMW of Sudbury responded

We're delighted to know that you had a positive experience with Nick at Herb Chambers BMW of Sudbury! Your recommendation means a lot to us. Thanks for the great review and we hope to see you again soon!

Helpful
October 26, 2023

My Service Advisor, Alisha Schofield was very attentive and accommodative. She took time to review, understand and resolve some of the warranty issues, and kept me informed throughout the process. More

by LEENA BOR BARUA
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
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Oct 27, 2023 -

Herb Chambers BMW of Sudbury responded

Leena, it's great to know that Alisha provided attentive and accommodating service at Herb Chambers BMW of Sudbury. We appreciate your feedback and are here if you need anything else!

Helpful
October 26, 2023

Beautiful, great design, super clean facility. Nicest staff. So accommodating.We called from the Mass Pike with a flat tire, and were told to come right over, where they had the replacement tire i More

by sps1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Herb Chambers BMW of Sudbury responded

We're glad to know our team at Herb Chambers BMW of Sudbury could assist you promptly and efficiently, especially during such an inconvenient situation. Thank you for your kind words about our facility and staff! Safe travels ahead with your new tire!

Helpful
October 25, 2023

My advisor was great and very helpful. He arranged everything to the last detail. Thanks! More

by georgehaliotis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Valentin
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Oct 25, 2023 -

Herb Chambers BMW of Sudbury responded

Hey George, thank you for sharing your great experience with our team at Herb Chambers BMW of Sudbury! We'll see you next time! Have a great ride!

Helpful
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