Herb Chambers Chevrolet of Danvers

So let me start by saying, I wouldn't really consider myself a "car person" I used to be “if-the-price-is-right-and-it-goes-great” kind of girl. But this sales team has changed my attitude completely. T myself a "car person" I used to be “if-the-price-is-right-and-it-goes-great” kind of girl. But this sales team has changed my attitude completely. They treat us so good, I won't go any place else. I love the guys at dealership! It all started about 7 or 8 years ago my husband bought a Chevy Silverado 3500 Dually truck. The sale was fine and the service was great. I once took it in to get an inspection for him and they found a problem that was more complicated than a quick fix... instead of making me wait or come back they sent me home in a complimentary rental. Turns out it was something my husband did but they fixed it free of charge because it was under warranty. A couple years later, my husband who is a contractor started working in Boston and the dually was difficult to find parking for. We went in - just to look and met Corey Stuart. He helped find the truck my husband wanted and then we met Corey Upton. Corey U. gave us such a great deal on price, we ended up trading the dually that day for a smaller Silverado. At the time we were starting to think about a new car for me. I told Corey S. I wanted a Subaru Outback. He laughed but said if an Outback is what I wanted when I was ready he’d find one for me. We are now on our 5th purchase with them and have Corey S. on the lookout for another. My husband has added trucks and vans to his company and Corey S. has been on top of finding him the type he needs. When it came time for me to get a new car Corey S. had all the patience in the world. He must have taken me out in just about every car they had on their lot, and even brought a couple in from a few of their other locations before I landed in my Outback! We initially started at Subaru but they were total jerks so we went back to Corey S. and told him to find me an Outback. Not only did he find me a used one that was practically brand new, their price was better than an equivalent from Subaru! All these years later we've received noting nothing but extraordinary service on all fronts. The night we picked up our most recent purchase, (my Outback) a guy waiting in the lobby asked, "Why are you buying a Subaru at a Chevy dealership?" My answer - "Because I won't go to any other sales team. These guys are the best and we trust them." They really take care of you. The Corey's have a great sense of humor but are also very professional when it comes down to it. Corey S. finds the vehicles we want, Corey U. works on the pricing for us and Bobby takes my husbands “abuse” (for lack of a better term) with a grain of salt during the paperwork process. Part of what stands out about this team is many of them have been there a long time. Some of the sales guys have been there 10 years. By todays standards that’s almost unheard of. Whenever we go in for anything whether Corey is there or not, we are pleasantly greeted by whoever is. Herb Chambers, the guy who owns the company should be very proud to have these guys representing him. Seriously we couldn't be happier. Thank you Corey S. and team! More

Going into the dealership I knew my situation was going to be tough. When I walked in I was greeted by mr Keplar. We sat down and I explained my situation. He assured me I had come to the best place, And t to be tough. When I walked in I was greeted by mr Keplar. We sat down and I explained my situation. He assured me I had come to the best place, And to my surprise he was right! Between Mr Keplar and Mr Doucette they got the job done! They explained everything fully and gave me a lot of great information! I couldn't be happier to have dealt with these two gentlemen, I am so thankful for all the time and effort they spent to get me in the car I wanted! I will be telling all my friends about my fantastic experience and when it's time to get a new car (in 10 years) I know where to go! Thank you so much guys I couldn't be more appreciative! More

Scott Lyon of the service department at Herb Chambers Chevrolet in Peabody is my go-to person for any car problems that arise. Scott is extremely knowledgeable, professional, and always accommodating. A Chevrolet in Peabody is my go-to person for any car problems that arise. Scott is extremely knowledgeable, professional, and always accommodating. And I know the job will be done right! More

I was pleased with the great customer service, as always. Corey was very helpful in choosing the right car for me! I love my new 2014 Chevy Cruze!!! Corey was very helpful in choosing the right car for me! I love my new 2014 Chevy Cruze!!! More

I was looking for a new car to lease or buy. I had gone to a few dealers, not knowing what to buy. I was on the verge of buying a KIA SORENTO. I decided to drop by Herb Chambers in Danvers to look at the to a few dealers, not knowing what to buy. I was on the verge of buying a KIA SORENTO. I decided to drop by Herb Chambers in Danvers to look at the Chevys. I had such a great experience with your sales rep Jorge Filpo. He was very knowledgeable, friendly, and professional. He went over my options with me. I decided to lease the 2014 Chevy Equinox. He was so thorough with every detail about my new car. The transaction was smooth, and stress free. He went above, and beyond any past car sales rep that I have worked with in the past. You are very lucky to have Jorge as an employee representing Herb Chambers. I would be very happy to recommend Jorge to anyone of my family members or friends when they need a car. When my lease is up, I know that I will be calling Jorge to help me find my next car!! I wish him much success! Thank you Ann Duggan More

I had been to three different Chevy dealers before I had been to three different Chevy dealers before arriving at Herb Chambers in Danvers. I'll be the first to admit that I am a very demanding custom I had been to three different Chevy dealers before arriving at Herb Chambers in Danvers. I'll be the first to admit that I am a very demanding customer who does his homework and knows what he wants. My sales rep was Greg Ormiston. He listened carefully to what I was looking to pay for a new Chevy Silverado and assured me that he would try to meet meet my price. We went back and forth for three days, but I must say, there was no pressure to buy. The back and forth was friendly negotiations which was really almost one way (mine). Finally, we came to an agreement on the price and I'm happy to say Greg stood by his word word on all the extra's. I must congratulate the Herb Chambers management team for hiring and training such quality sales staff as Greg Ormiston. More

I had a great experience buying our new Chevy Malibu from Herb Chambers Chevy in Danvers. We were in somewhat of a complicated situation and that was understood by the sales manager Corey Upton before we wa Herb Chambers Chevy in Danvers. We were in somewhat of a complicated situation and that was understood by the sales manager Corey Upton before we walked in the door. Let me start off by saying this dealership treated us like we were buying a much more expensive car than what we were looking at. Upon arriving, Corey Upton greeted us and had us meet with Corey Stewart. Corey, is probably the best car salesman I have ever dealt with. I have bought about 6 cars previous to this purchase so I am somewhat experienced in this setting. I am in sales myself and I know a good salesman when I have the pleasure of dealing with one. We were offered coffee, ice cream, and water which is typically much more than any other dealership offers believe it or not. Corey was very patient with us as we test drove two different types of vehicles. We were looking originally at an Equinox but given the circumstances it was probably not in our price range. So, Corey the sales manager had Corey the salesman show us a Malibu and he delivered in every way. Corey Stewart is friendly, patient, and very knowledgeable about each car and their various options. He made it very easy for us to like the car given that is not what we originally wanted. The negotiation part of the process which was my least favorite part came out OK. We got a decent deal on the car given that it was a leftover from 2013. It was still a new car and there were some rebates on it which made it more affordable. I think in the end we could have gotten a little better price but it was still fair. I need to point out some other standout employees. We got to deal with both finance managers John Doucette and Bobby Haddad. Both of them went to bat for us and worked with several banks to ensure the deal happened. They put a lot of hard work into it and it paid off for everyone. I think in the car business, sometimes certain situations pop up and you get run through the ringer because no one wants to put the work in that's needed to sell the car! That is not the case with either of these two gentleman. Bobby, did all of the final paperwork with us and had us in and out in 15 minutes because we were both at work and had to fly! Bobby is a very professional guy who obviously knows what he is doing. Lastly, Clinton helped us go over the car once we took ownership of it. He was very thorough and explained how to work every feature of the car for about an hour. Can't ask for much more than that. This was my second purchase from this dealership and even though almost everyone is different from my Chevy Avalanche purchase from 5 years ago, both of my car buying experiences here have been excellent and I would highly recommend anyone looking for a new Chevy and/or a new car of any kind to visit this dealership! They will work hard to earn your business and they appreciate your business once they earn it! I will be out of my Sonata lease in 2 years and will be back to look at the Chevy Volt! More

My car buying experienced started online. I knew specific cars to look for with the options I wanted and Herb Chambers' website was fantastic. I found the perfect car for me online - was able to look at the cars to look for with the options I wanted and Herb Chambers' website was fantastic. I found the perfect car for me online - was able to look at the car inside and out via at least 20 pictures before I even saw it in person. The listing online was also very thorough and listed completely the options available on this particular vehicle. Next, my husband and I, along with one of our sons, headed to the dealer. We called ahead, told them the exact car we wanted to drive, and it was ready when we got there. Our salesperson - Lorne Keplar- was there to greet us - and provided us with courteous, friendly, attentive service for several hours that day. Lorne was extremely knowledgable about the car, the specific capabilities and showed us many of them. He also asked me what I was looking for, things I thought were important, and he was able the quickly identify those things in the Buick Enclave. Needless to say, it does take some time to purchase a car, but we never felt rushed or uncomfortable. Lorne went out of his way to even involve our son with the process. We also had interactions with other staff at the site, but Lorne definitely stood out. He continued to follow up after the purchase, which I also appreciated. Additional things we liked: Herb Chambers 5 day return policy, 30 day exchange policy, certified pre-owned, maintenance included, and the inspection/registration/changing plates (SO happy to avoid the DMV!). I am so pleased with my car and was extremely pleased with choosing Herb Chambers as my dealership. I would recommend them and Lorne to anyone. More

I have bought a car through Herb Chambers before and the salesman's name was Justin Arrigo. I called Justin and he highly recommended Kevin Fitzpatrick of the Chevy dealership. Kevin was more than willing t salesman's name was Justin Arrigo. I called Justin and he highly recommended Kevin Fitzpatrick of the Chevy dealership. Kevin was more than willing to help. Kevin didn't fit the "car salesman" cliche and was absolutely fantastic to deal with. From the second I walked in until the second I left with my new car I felt no pressure to buy and never felt rushed into a situation that I didn't want to be in. I left feeling like I got a great deal and the best customer service I could've received. Other people I dealt with was Bobby Haddad in finance. He was great to deal with as well and went over the finances thoroughly and really broke down everything into layman's terms. I also had a brief conversation about my experience at Herb Chambers with Brian Dumont who was very pleasant to deal with. I would buy a car from Kevin again without hesitation and I even took a handful of his business cards to hand to coworkers, friends and family. I never met Kevin before entering the building but he made me feel comfortable upon entering. I am sure this wont be the last time I buy a car from him. More