Back

Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,385 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

75 Granite St

Braintree, MA

02184

Directions

By Type

Showing 1,385 reviews

June 22, 2021

Did my work right on time complete very friendly will be back More

by Thendersonsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Lockard , Andy Andrews, Richard Trieber, Corey Casey
Jun 23, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for the five stars! We're glad to hear it! – Herb Chambers Ford of Braintree

June 21, 2021

Very attentive and helpful finding a vehicle for the price I wished to pay. More

by Pagnes8560
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Baron, Corey Casey
Jun 21, 2021 -

Pagnes8560 responded

Chris Baron was great at putting my deal together.

Jun 21, 2021 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

June 12, 2021

My experience was great. No complaints, the whole service team did everything they could to keep me happy. Will return for all my service needs! More

by johnwill2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

I had the work pkg done in the time they said it would be done. Patrick Sullivan who waited on me was very pleasant. My 2017 Edge is being recalled for front brake flexible hoses so A J set me up for that to More

by cmk507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Sullivan and A J
Jun 10, 2021 -

Herb Chambers Ford of Braintree responded

It means so much to hear our team gave you such excellent care and we appreciate the feedback! We'll see you at your next appointment and hope you'll reach out with any questions or concerns! Thank you! - Herb Chambers Ford of Braintree

June 09, 2021

Aidan in the Service Dept was very nice & pleasant to deal with. It's clean & comfortable to wait for your vehicle to be serviced. Thank you. More

by Cabh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aidan Cullinane
Jun 09, 2021 -

Herb Chambers Ford of Braintree responded

We're so glad Aidan made this so enjoyable! We know service visits can be stressful, but we're happy you were at ease here! Thank you! - Herb Chambers Ford of Braintree

June 09, 2021

Chris was excellent and was very helpful. He was very patient and responsive. I appreciate all of his help and I strongly recommend Chris and his team More

by mmchugh2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Barron
Jun 10, 2021 -

Herb Chambers Ford of Braintree responded

We are honored to receive your support of Chris and our team. Thank you! - Herb Chambers Ford of Braintree

June 03, 2021

The folks who work there are very warm and pleasant! I have always gone to the dealer even though I know that I pay more than if I went to a garage but I feel comfortable going to Herb Chambers Ford. More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Andrews
Jun 03, 2021 -

Pat responded

I am NOT using another password. I have too many!

Jun 04, 2021 -

Herb Chambers Ford of Braintree responded

Hello, Pat! We are so happy to hear that you feel comfortable at Herb Chambers Ford of Braintree! Thanks for your review!

June 03, 2021

Antoine was excellent had an appointment the next day and he kept me informed what was going on only issue I had was my steering wheel was full of Greece spots my door was full of grease in my seat was full More

by Coachcookb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon
Jun 14, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your feedback. We're sorry to hear about this and encourage you to reach out to me so we can resolve these concerns. Thanks, Scott Lewis - General Manager - slewis@herbchambers.com

June 02, 2021

Great people to deal with , no pressure ,ever very knowledgeable about all the vehicles and lots of patience. One word would’ve been enough, Excellent!! More

by Gregjo. Gs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corner Lewis
Jun 03, 2021 -

Herb Chambers Ford of Braintree responded

Reviews like this one make our day! Thanks from the Herb Chambers Ford of Braintree team!

May 31, 2021

Antwan the service advisor was amazing, he worked with my insurance co. and got the job done perfectly. Above and beyond expectations. I had two flat tires after hitting debris on the highway and was able More

by Explorerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwan W.
Jun 02, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your recent experience with Antwan at Herb Chambers Ford of Braintree! We're thrilled to know he went above and beyond for you. Safe travels!

...
67
...