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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,388 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,388 reviews

June 03, 2021

Antoine was excellent had an appointment the next day and he kept me informed what was going on only issue I had was my steering wheel was full of Greece spots my door was full of grease in my seat was full More

by Coachcookb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon
Jun 14, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your feedback. We're sorry to hear about this and encourage you to reach out to me so we can resolve these concerns. Thanks, Scott Lewis - General Manager - slewis@herbchambers.com

June 02, 2021

Great people to deal with , no pressure ,ever very knowledgeable about all the vehicles and lots of patience. One word would’ve been enough, Excellent!! More

by Gregjo. Gs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corner Lewis
Jun 03, 2021 -

Herb Chambers Ford of Braintree responded

Reviews like this one make our day! Thanks from the Herb Chambers Ford of Braintree team!

May 31, 2021

Antwan the service advisor was amazing, he worked with my insurance co. and got the job done perfectly. Above and beyond expectations. I had two flat tires after hitting debris on the highway and was able More

by Explorerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwan W.
Jun 02, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your recent experience with Antwan at Herb Chambers Ford of Braintree! We're thrilled to know he went above and beyond for you. Safe travels!

May 29, 2021

I was very pleased with the service. I thought my dealer understood my needs and helped me a lot. I would highly recommend this place. More

by phuxiem
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 01, 2021 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

May 28, 2021

The service department was excellent. The team members brought my vehicle in very quickly. They took care of my service issues with my vehicle. Excellent More

by ckokoros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Andrews
Jun 02, 2021 -

Herb Chambers Ford of Braintree responded

It was our pleasure to take care of you! Thanks for choosing Herb Chambers Ford of Braintree for your service needs!

May 27, 2021

Herb chambers staff was very helpful and shared all the knowledge needed to operate the new vehicle. Very accommodating to me and my husband. We enjoyed the interaction with the staff. More

by darlene hines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Casey
Jun 01, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for this great review and five-star rating, Darlene! We'll be sure to share this with our team! We'll see you next time at Herb Chambers Ford of Braintree!

May 26, 2021

My husband brought our 2008 Ford Fusion in for 2 recalls. One had to do with the brakes and the other the drivers side airbag. Patrick was very informative and professional. More

by masy952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Sullivan
May 27, 2021 -

Herb Chambers Ford of Braintree responded

We are so glad our team could help take care of those issues for you! We'll let Patrick know they were helpful and earned five stars! See you next time! - Herb Chambers Ford of Braintree

May 26, 2021

Went well time was what they said no one else in waiting room finished one book started another. Plenty of water on a hot day More

by Firek7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Andrews
May 27, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for being a Herb Chambers Ford of Braintree customer! We're glad to hear you enjoyed your visit to our service center and we'll see you at your next appointment!

May 25, 2021

Chris baron was awesome a s the fiancé man Cory was awesome we were in and out such a great experience Chris was awesome would buy another car from Chris More

by Lori.donovan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris baron , Corey Casey
May 25, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for this wonderful five-star rating and review, Lori! We will share this with Chris and Cory! - Herb Chambers Ford of Braintree

May 25, 2021

Done right the first time as always. Crew is always awesome and great work I have to fill the space up so here it is More

by Mr.blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
May 26, 2021 -

Herb Chambers Ford of Braintree responded

Thanks for trusting the Herb Chambers Ford of Braintree service team! We're glad to have you as a customer.

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